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2011-08-01 11:21
On Friday, 29th 2011, our systems detected an intrusion on some database servers. Though we cannot get any evidence yet, these people may have obtained access to some player account data.
We invite all our players to change their password in order to protect their account security.
For the majority of players there is no cause for concern, the data that we suspect of being compromised was encrypted; it would be almost completely unusuable in this state.
All payments on DOFUS sites are directly done between players and our payment partners, absolutely no credit card or bank information is stored on our servers. No one can access this kind of data through our servers.
Because your security is our priority, we would like to announce that a new certification system will soon be added on DOFUS. This system will allow you to specifically define the computers where you plan to use your DOFUS account. Then, even if some unscrupulous person does gain access to your account, your characters' items will be protected.
This system - which has been under development for some time - will be stepped up and released as soon as possible in response to this unfortunate incident.
We are using all our available resources to increase and ensure the account security of all Ankama players.
Thank you for reading, and for your understanding and patience.
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When I say hacked, I mean encrypted information were decrypted by those who broked in and accessed the players account database as described in the announcement. The french forum even say that the company knows whose accounts were accessed, which means that safe players were compromised due to acts that were not their fault.
1. They broke in the system and accessed the players database information.
2. They decrypted those info.
3. They accessed those accounts.
May I ask you, do you play safe? Would you follow this threads advise to change your password?
Furthermore, the new system will probably be based on your computers MAC address rather than your IP address based on how many people have dynamic IP's or an ISP that periodically refreshes their customers' IP.
Just don't give your account information out and there's no harm done. Simple as that xD
Google translated quote: "In any case, we know precisely what accounts have been accessed by intruders, we can act accordingly if problems are found. "
That either means "we know what accounts they have", or "we can figure out which accounts intruders have entered if necessary." Regardless of which one he really means, it's good news.
inb4 a bunch of people that were compromised through their own fault roll on through.
If they know precisely what account info was leaked, wouldn't it be less alarming to just contact those players in-game rather than advise all 1million+ players to change pass?
If encrypted account info were leaked and accounts were accessed by hackers, what assurance can players have that it can not happen again or that it have never happened before? A lot of players have been hacked in the past, what if those were same case but have only been discovered today?
In short, how secure are players investment (time, money, effort) in this game?