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Ankama Shield (Beta): Account Security
2011-10-03 17:12
As we announced to you just after the intrusion of the Ankama database, we are begining the beta testing phase for our new security system that will protect your account and your personal data: the Ankama Shield. This secure method of access will prevent anyone with ill-will from raiding your account from a strange computer, because you control your level of access!

Ankama Shield

This past August, Ankama faced a major intrusion. Our support team has managed to answers more than 80 000 tickets, and is currently assessing the actual losses of the players in order to establish a fair compensation for our players and customers who were victims of this intrusion.

At the same time, the DOFUS team, in co-operation with the Support and Web teams, have been working on a new protection service for all Ankama accounts to help prevent problems like this in the future. And we're pleased to offer you the chance to try this new service, starting today.

Ankama Shield, Protection for You and Your Account:

The Ankama Shield allows you to limit authorized access to your account to one or more computers. No authorization, no access! If someone does gain access to your account, without authorization from the Shield, the account will revert to restricted mode, which prevents any type of item trading, or use of other game feature that might degrade your account in game or on our websites. You can manage your own account access permission settings on our site by logging in to your account management section.

For more details, please visit our tutorial.

For more security in game and on the web, activate your Ankama Shield!

Comments
92
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-Cirth 06 October 2011 - 19:53
The Ankama is giving more groups, this is a "guarantee" for people who want to share the accounts.

Cirth
Thundra 05 October 2011 - 21:37
Ankama did give you an opportunity to put real information in your account. It was called "when you registered your account".

-Thundra
divinedragoon 05 October 2011 - 20:40
well this is the best thing dofus did but was alittle late for many ppl .. like 3 of my friends were hacked the last week and they are waiting tickets... but at least its a good new move about security from dofus ^^
Hinairusu 04 October 2011 - 21:44
Sorry Talith, i was unaware you was the font of all answers that are Ankama.

I don't see why this is such an issue in honesty. Yes, it does seem to allow account sharing, but on the other hand, what of all the players who do not have the ability to authorize their machines, or those who use a lot of machines regularly (public domain machines spring to mind).

Nice feature, but i probibally wont ever use it on my main character. Considering i primarily use shared machines or my Relic (tm) - this seems a useless development.

Also, for the guy up top

=/= is the symbol for Does Not Equal
talith 04 October 2011 - 21:11

(Hinairusu @ 04 October 2011 19:31) *
and let us join other peoples fights in restricted mode. that to me would make this system perfect in itself.
perfect for account sharing. no.
Hinairusu 04 October 2011 - 19:51
Smartphone is an idea, but i know some people out there who dont have access to them

I was not thinking of maging your own gear - i was thinking of the ability to mage others gear.

because to be honest, 90% of the crafting/maging i do is when i jump on between classes, quickly fix a friends new gear up, then rush off xD
-Areikkey- 04 October 2011 - 19:45

(Hinairusu @ 04 October 2011 19:31) *
I'm rather saddened by this. i cant join group fights, i cant mage items any more for people, all because i cannot register my client to work.

before anyone complains - my PC only supports Internet OR Dofus open doesn't have the processing power for both. i'm using a Relic i know.

Best improvement ever - enable the maging interface, and let us join other peoples fights in restricted mode. that to me would make this system perfect in itself.

not allowing maging interface is i guess so hacker if they cant get your items, wont mess up your whole equip out of frustration

and allowing to join fights is like a straight invitation to Account Sharing.

Your PC might be a relic but maybe you got a smartphone to check the email? just a suggestion xD
Hinairusu 04 October 2011 - 19:31
I'm rather saddened by this. i cant join group fights, i cant mage items any more for people, all because i cannot register my client to work.

before anyone complains - my PC only supports Internet OR Dofus open doesn't have the processing power for both. i'm using a Relic i know.

Best improvement ever - enable the maging interface, and let us join other peoples fights in restricted mode. that to me would make this system perfect in itself.