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Ankama Shield (Beta): Account Security
2011-10-03 17:12
As we announced to you just after the intrusion of the Ankama database, we are begining the beta testing phase for our new security system that will protect your account and your personal data: the Ankama Shield. This secure method of access will prevent anyone with ill-will from raiding your account from a strange computer, because you control your level of access!

Ankama Shield

This past August, Ankama faced a major intrusion. Our support team has managed to answers more than 80 000 tickets, and is currently assessing the actual losses of the players in order to establish a fair compensation for our players and customers who were victims of this intrusion.

At the same time, the DOFUS team, in co-operation with the Support and Web teams, have been working on a new protection service for all Ankama accounts to help prevent problems like this in the future. And we're pleased to offer you the chance to try this new service, starting today.

Ankama Shield, Protection for You and Your Account:

The Ankama Shield allows you to limit authorized access to your account to one or more computers. No authorization, no access! If someone does gain access to your account, without authorization from the Shield, the account will revert to restricted mode, which prevents any type of item trading, or use of other game feature that might degrade your account in game or on our websites. You can manage your own account access permission settings on our site by logging in to your account management section.

For more details, please visit our tutorial.

For more security in game and on the web, activate your Ankama Shield!

Comments
92
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beastmasters 04 October 2011 - 18:48
CommandoIIII, am i mistaken, or is account sharing illegal anyways? I am unsure as to what your acctually asking because your english is pretty darn aweful ;/
Gunnerwolfang 04 October 2011 - 17:48

(SIZAR @ 04 October 2011 17:41) *
So if anyone else log my account he cant take my items or kamas by trading , What about droping items on the floor ? or destroying items ? will that work ?


Has been answered:

(Gunnerwolfang @ 04 October 2011 16:05) *

(Heavens-Lost-Property @ 04 October 2011 14:56) *
Has anyone tested if the hacker/unauthorized user of the account can drop items when they're in restricted mode?
Restricted mode:
Cannot drop or destroy items.
Cannot Trade to other characters... can't even access bank.
Cannot join a group fight with another account of same computer. I haven't tried joining fight of another computer yet.
 
SIZAR 04 October 2011 - 17:41
So if anyone else log my account he cant take my items or kamas by trading , What about droping items on the floor ? or destroying items ? will that work ?
Gunnerwolfang 04 October 2011 - 16:05

(Heavens-Lost-Property @ 04 October 2011 14:56) *
Has anyone tested if the hacker/unauthorized user of the account can drop items when they're in restricted mode?
Restricted mode:
Cannot drop or destroy items.
Cannot Trade to other characters... can't even access bank.
Cannot join a group fight with another account of same computer. I haven't tried joining fight of another computer yet.
canchoose 04 October 2011 - 15:35
I know mac be forged not changed.My mac is still the same
even though someone can forge it on their machine.
They cant change my mac.Maybe viral code can alter my
outgoing packets but a clean format will take care of it.
Cant access origines via account management now
and it keeps saying add a browser and im using same
one ive activated 3 times now :O

if its not working for you, then you did something wrong probably.
typical talith answer
Heavens-Lost-Property 04 October 2011 - 14:56
Has anyone tested if the hacker/unauthorized user of the account can drop items when they're in restricted mode?
SilentRevenge 04 October 2011 - 14:35

(canchoose @ 04 October 2011 09:00) *
@pandora, MAC address =/= IP address.

mac address is built into your network card
cant be changed dont understand what =/= means
=means eqauls
== means is equal to
=/= does this mean blinky eyes?
Oh I assure you mac address can be changed, it just less easy than IP
talith 04 October 2011 - 14:32

(canchoose @ 04 October 2011 09:04) *
C++ is universal. programming language is programming language.

I know so how come when they do it ,it doesnt work like the
account management page or it saying i need to authorise
when i already have and now im afraid someone else has
logged on to my account again and still cant find out yet.
it works because i have not had any issues on the 3 accounts i have. if its not working for you, then you did something wrong probably.