This past August, Ankama faced a major intrusion. Our support team has managed to answers more than 80 000 tickets, and is currently assessing the actual losses of the players in order to establish a fair compensation for our players and customers who were victims of this intrusion.

At the same time, the DOFUS team, in co-operation with the Support and Web teams, have been working on a new protection service for all Ankama accounts to help prevent problems like this in the future. And we're pleased to offer you the chance to try this new service, starting today.

Ankama Shield, Protection for You and Your Account:

The Ankama Shield allows you to limit authorized access to your account to one or more computers. No authorization, no access! If someone does gain access to your account, without authorization from the Shield, the account will revert to restricted mode, which prevents any type of item trading, or use of other game feature that might degrade your account in game or on our websites. You can manage your own account access permission settings on our site by logging in to your account management section.

For more details, please visit our tutorial.

For more security in game and on the web, activate your Ankama Shield!