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Ankama Shield (Beta): Account Security
2011-10-03 17:12
As we announced to you just after the intrusion of the Ankama database, we are begining the beta testing phase for our new security system that will protect your account and your personal data: the Ankama Shield. This secure method of access will prevent anyone with ill-will from raiding your account from a strange computer, because you control your level of access!

Ankama Shield

This past August, Ankama faced a major intrusion. Our support team has managed to answers more than 80 000 tickets, and is currently assessing the actual losses of the players in order to establish a fair compensation for our players and customers who were victims of this intrusion.

At the same time, the DOFUS team, in co-operation with the Support and Web teams, have been working on a new protection service for all Ankama accounts to help prevent problems like this in the future. And we're pleased to offer you the chance to try this new service, starting today.

Ankama Shield, Protection for You and Your Account:

The Ankama Shield allows you to limit authorized access to your account to one or more computers. No authorization, no access! If someone does gain access to your account, without authorization from the Shield, the account will revert to restricted mode, which prevents any type of item trading, or use of other game feature that might degrade your account in game or on our websites. You can manage your own account access permission settings on our site by logging in to your account management section.

For more details, please visit our tutorial.

For more security in game and on the web, activate your Ankama Shield!

Comments
92
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Nonnok 03 October 2011 - 22:34

(canchoose @ 03 October 2011 22:31) *
JUST WANT TO STRESS TO EVERYBODY ONCE THIS WORKS
ACTIVATE IT AND GET A NEW SECURE EMAIL AND PUT IT ON
ACCOUNT MANAGEMENT BECAUSE THE HACKERS 'FRIENDS'
WHOEVER MAY ALREADY HAVE YOUR OLD EMAIL SO THEY CAN JUST ADD
THIER COMPUTER TO THE LIST OF AUTHORISED COMPUTERS
AND THEN THIS IS POINTLESS!!!

If you changed your password like you were supposed to, that's a non issue.
canchoose 03 October 2011 - 22:31
JUST WANT TO STRESS TO EVERYBODY ONCE THIS WORKS
ACTIVATE IT AND GET A NEW SECURE EMAIL AND PUT IT ON
ACCOUNT MANAGEMENT BECAUSE THE HACKERS 'FRIENDS'
WHOEVER MAY ALREADY HAVE YOUR OLD EMAIL SO THEY CAN JUST ADD
THIER COMPUTER TO THE LIST OF AUTHORISED COMPUTERS
AND THEN THIS IS POINTLESS!!!
kludd 03 October 2011 - 22:10
I'd love to activate it but when i log in it just says unauthorized certification... really pissing me off that ankama hasn't fixed that problem with my account since i cant even change my danm password from some random numbers and letters... they wont even answer my tickets anymore
wadzzaaaa 03 October 2011 - 21:52
I just want my stuff back.. T_T
triplesword 03 October 2011 - 21:26

(Benja-might @ 03 October 2011 21:23) *
Quote: "Nice Improvment, can't wait to try it out.

*A little time passes, and then the post below appears*


(Higure @ 03 October 2011 19:09) *
FULL OF BUGS, I'M UNABLE TO ACCESS MY ACCOUNT MANAGEMENT NOW, DO NOT USE THIS PIECE OF CRAP, IT CAN'T EVEN SUBSCRIBE NOW, 3 YEARS FOR NOTHING!


LOL. Too funny.

Benjamight
Benjamight I really like you...Your humour is one of the best humours ever seen in my life =) Keep up ^^...I always look for posts of you in order to laugh a bit But sometimes you are realllyyyy serious (IOPS FTw) Now serious ANKAMA SHIELD is in beta mode...that means that is in a test mode.It is not officially realeased...Want to test it? test it! You dont want to test it? dont test it..Also maybe akama servers crush down and password and login appear on google main page (xD) and stole your account...I am just saying  
Benja-might 03 October 2011 - 21:23
Quote: "Nice Improvment, can't wait to try it out.

*A little time passes, and then the post below appears*


(Higure @ 03 October 2011 19:09) *
FULL OF BUGS, I'M UNABLE TO ACCESS MY ACCOUNT MANAGEMENT NOW, DO NOT USE THIS PIECE OF CRAP, IT CAN'T EVEN SUBSCRIBE NOW, 3 YEARS FOR NOTHING!


LOL. Too funny.

Benjamight
theonesixsixsix 03 October 2011 - 21:19
can the mobs be re-fix they so must up >.< and they harder to kill
now-what 03 October 2011 - 20:53
Be a good idea once you hhave all activated it to make a new email address
and change it just in case someone got your old email address!!!

Also where it says enter telephone number still isnt fixed for 11 digit uk telephone number
be good if that got fixed.

Last point if we do get hacked again,will they now beleive we have been hacked
if the computer is in uk then someone in america uses it for five minuites then i
log on an hour later to find my stuff gone that i havent teleported to america
and back for a five minuite dofus session seeing as it tells me now on the security
page were and when my computer was accessed from?
Explain 03 October 2011 - 20:46
Lets just hope Ankama shield isnt as shitty as Feca's shields in any of the last 30 patches.
Miss-NL 03 October 2011 - 20:45
I tested with one of my alt account on other laptop and it cant access it on my secured account.
So if I give that laptop acces to that account.
Can't I trade or drop my items on that laptop? o.O
(Read something like that)