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Ankama Shield (Beta): Account Security
2011-10-03 17:12
As we announced to you just after the intrusion of the Ankama database, we are begining the beta testing phase for our new security system that will protect your account and your personal data: the Ankama Shield. This secure method of access will prevent anyone with ill-will from raiding your account from a strange computer, because you control your level of access!

Ankama Shield

This past August, Ankama faced a major intrusion. Our support team has managed to answers more than 80 000 tickets, and is currently assessing the actual losses of the players in order to establish a fair compensation for our players and customers who were victims of this intrusion.

At the same time, the DOFUS team, in co-operation with the Support and Web teams, have been working on a new protection service for all Ankama accounts to help prevent problems like this in the future. And we're pleased to offer you the chance to try this new service, starting today.

Ankama Shield, Protection for You and Your Account:

The Ankama Shield allows you to limit authorized access to your account to one or more computers. No authorization, no access! If someone does gain access to your account, without authorization from the Shield, the account will revert to restricted mode, which prevents any type of item trading, or use of other game feature that might degrade your account in game or on our websites. You can manage your own account access permission settings on our site by logging in to your account management section.

For more details, please visit our tutorial.

For more security in game and on the web, activate your Ankama Shield!

Comments
92
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Just-In-Case 03 October 2011 - 20:30
Great guys, good job. Someone who was hacked more than 5 times, like me, apreciates that more than anyone alse.
RebelleFleur 03 October 2011 - 20:28
I love it. At first when you get to choose whether you want the continue with the restriction activated or deactivate it I though "Well that's not good, the hacker can just chose the unrestricted access and take everything." Of course, after that, I saw that you need to enter a code which is sent to your e-mail. And that's good.

Good job!
xJzZoshx 03 October 2011 - 20:26
This is an awesome idea. I hope it proves its worth.
now-what 03 October 2011 - 20:16
Does it go off the mac address or ip if its mac we should be ok but you can still
put a false mac address in a fake packet.
What happens if dofus gets hacked again and they get all our computer info too ?
barogy 03 October 2011 - 20:07
I've had this idea for a long time XD
Liquid-Flame 03 October 2011 - 19:58
Ankama Shield is a great idea, but I hope Ankama does not abuse this feature. If you don't know what I mean, it involves gathering more information about your computer... and what you do on it.

Best of luck. I hope this works. I'm trying it now and will inevitably fall into all the pit holes everyone else is who tries it.
[MOD]Fiora 03 October 2011 - 19:53
To those having issues accessing account management:

Click here
cesar-apg 03 October 2011 - 19:46
Sorry for double post, but it now seems i cannot access my account management page. This is quite annoying...
hyurlerulemiaiam 03 October 2011 - 19:29
I have a problem, every time i log onto the game and try to add my computer by unlocking restricted mode, it keeps asking me to choose a digital ceritficate, the list however is empty. Any one know whats going on?
Jabin 03 October 2011 - 19:11
This just makes your account security only as good as your email security. If you are keylogged then the hacker is likely to have access to your email and therefore can just add any computer they like.
I think it would be better if we were able to lock down authorizing new computers unless we have both email AND secret question/answer.