It shows on our end that your ticket indeed exists, so you can at least rest assured about that. Support will get back to you.
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Amanka Support is a fake website?
By ManaChristmas September 29, 2014, 16:23:57I tried to submit a ticket to Support. Link provided? It just refreshes the page.
I eventually finally found a working link and submitted a ticket. It told me to verify it in my email. I open my email and see a message from Support. I click on the link provided to verify. Guess what? the freaking page doesn't exist. I log in Support and re-check. My ticket is not active, is not anywhere to be found, isn't on any lists, nothing. I check the other links provided in the emails. ALL of them lead to "page not found!"
Good job, Support.
First Ankama intervention
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It shows on our end that your ticket indeed exists, so you can at least rest assured about that. Support will get back to you.
I got an email few days ago saying the ticket was resolved. And it provided a link to their response.
Guess what?
Page not found.
I'll grant that this is weird. Please check your Ankabox.
I doubt.