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Discount for Subscribers

By EnvoyOfTheDarkneSS - FORMER SUBSCRIBER - September 21, 2015, 19:34:18

Hello, i'm posting this thread because i think it's not just me.
My account is currently subscribed, so when i re-subscribe before my subscription ends, i get a discount. At least that's what happened before.
So now site still shows a discount for me but it doesn't work. When i try to get a months subscription for 4000 ogrines , site says i'm missing 200 ogrines.
Anybody experiencing the problem that i'm experiencing?

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Score : 27370

You get the same issue with another web browser?

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Score : 216

yeah i tried with both chrome and mozilla, same result.

edit: i also tried logging out and logging back to the site.

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How many Ogrines does the site show as being credited to your account?

Are you trying to buy immediately after buying the Ogrines, either in-game or with real money?

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Score : 216

It shows 4000 ogrines, and site says i'm missing 200 ogrines for that offer. Which indicates that site recognizes my 4000 ogrine credit.

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Have you already tried waiting an hour and then giving it another shot?

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nope, its been 30 minutes i think, i will do that and share my result 30 minutes later, thanks for replying tho biggrin 

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If waiting a while doesn't work and you're confident you have enough Ogrines credited to your account to be able to purchase the item, then you are going to have to go to Support.

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Score : 216

still the same. I've sent a ticket now.

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Score : 2

A similar result...

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Score : 27370

Since you're buying from Russia, have you tried using another community site to try to pay?

If you did and it didn't work, or you don't want to try, you are also going to have to talk to Support. They are the only ones who can fix that for you.

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update on ticket: been 2 days , no reply
* 3rd day, no reply
ps: i will update this message when i get an answer to my ticket

Today i tried it again and it worked! biggrin I guess it is fixed now.

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