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Subsription failed

By lSoaringPhonexl - SUBSCRIBER - December 03, 2016, 23:30:21

Good day. Immediately I apologize for my English. I had a problem with a subscription. When I tried, I did get a subscription for 1 month, via credit card as usual, but on the site I wrote that the payment is not passed. BUT! money from my card was removed. With marked Wakfu Dofus, Paris 12. This is my second subscription for the first time everything was in order. I immediately sent a request to the support, but for the fourth day of silence. Does anyone encountered this problem?

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lSoaringPhonexl|2016-12-03 23:30:21
With marked Wakfu Dofus, Paris 12.
Why is there a "Wakfu" word in a Dofus subscription message? Are you sure you didn't bought a Wakfu booster?
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Yea, I sure, Wakfu Dofus, Paris 12 - its name of payment
My first subscription payment named same=)

lSoaringPhonexl|2016-12-04 09:37:23
Yea, I sure, Wakfu Dofus, Paris 12 - its name of payment
My first subscription payment named same=)
oh, I do not quite correctly put, I will clarify, this message is not email. This credit card information on the website of my bank. There you can see where the money went, because I did not get a subscription to my e-mail does not come, no letter
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