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Ankama Trackers

Got Items but No Subscription?

By Justinc4se - SUBSCRIBER - August 10, 2019, 07:03:30

Today around 3 o'clock I purchased a three month subscription. I logged in a few minutes later and saw that the bonus subscription items were added to my account so I put them on my main. However, it still listed me as in discovery mode. I thought that maybe it was a bug so I checked to see if I had any subscriber privileges but I didn't. I thought maybe it just takes more than the advertised five minutes so I waited an hour. Still no subscription. Waited a few hours. Still no subscription. I just checked a few minutes ago but I'm still set to discovery mode. I sent in a ticket a few hours earlier but have yet to receive a response. What is going on? Hopefully I will get a response by sunday and get it resolved. If not I'll dispute the charge with my bank and forget about it. Any advice is appreciated, thank you.

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