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Can't buy ogrines at all

By KingAchelexus - SUBSCRIBER - October 12, 2019, 20:39:07
AnkaTracker

I'm Brazillian, however the portuguese version of the site doesn't allow me to buy ogrines, saying it's not available on my community. In fact, not a single store out of any of the sites allow me to buy them. I sent a ticket almost a week ago and didn't get any answer aside from some automated message saying "we're working on the issue."

What can I do?

Time to quit the game since Ankama doesn't care :/

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First Ankama intervention

Could you please share your Support ID number with us, so we can look into the situation?

 

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Could you please share your Support ID number with us, so we can look into the situation?

 

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Score : 248

#2432478

It was to the portuguese support team, I dunno if they can even help me. I might try sending a ticket to the english support team if it guarantees at least a faster response.

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No need to create a new ticket. I have asked for assistance regarding your case and, hopefully, I will be able to give you an update tomorrow. 

Manaia

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Score : 248

Any news?

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