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Ankama Trackers

Returning Player

By DragonPods - SUBSCRIBER - March 31, 2020, 23:38:49

So as the title states I am a returning player, and I paid for a subscription at 15:48 UTC. I am aware of the usual request of "Please speak with customer service" but this isn't the only issue. By the way, I was charged to 53 usd for the membership, however my account doesn't reflect the payment. Further more I log out of the game, then attempted to log back in...... I.E. closed launcher and game completely, HA! BIG MISTAKE there! now I am not even able to log in. at all. 

Is there a time table of when the servers are going to be to maxed out? Is there a plan to make it so that you don't have to first use the launcher to access any content?  I mean come on Ankama, what is the game plan here? 

Yes I still want my membership I paid for.

* Update

My subscription has FINALLY reflected of my account. As well as after the launcher telling me that the server connection was invalid, uninstalling said launcher and reinstalling everything.... I may possibly be able to finally get online for the first time in a year. 

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