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Ogrines bought in steam
By Zakker12#6462 - FORMER SUBSCRIBER - June 03, 2016, 16:04:06
AnkaTracker
Hello,
2 days ago I bought some ogrines in steam (to convert in to kamas in Dofus). Turns out these ogrines were linked to my account so what I did was send a ticket to support. The reponse was this: ' Regarding unlinking your ogrines, unfortunately, Customer Support cannot unlink Ogrines.Please be reminded that Ogrines bought from the Kama Exchange and Steam are linked Ogrines.' After this they say that I have to look here but in there it doesn't say anything about steam ogrines being linked? Can you please change this so people won't spend a ton of money and get linked ogrines in return.
Thanks for reading
-Clumsy
2 days ago I bought some ogrines in steam (to convert in to kamas in Dofus). Turns out these ogrines were linked to my account so what I did was send a ticket to support. The reponse was this: ' Regarding unlinking your ogrines, unfortunately, Customer Support cannot unlink Ogrines.Please be reminded that Ogrines bought from the Kama Exchange and Steam are linked Ogrines.' After this they say that I have to look here but in there it doesn't say anything about steam ogrines being linked? Can you please change this so people won't spend a ton of money and get linked ogrines in return.
Thanks for reading
-Clumsy
First Ankama intervention

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Thanks for the report.
-Cato
Please do not hesitate to keep us updated.