Cannot access ogrine exchange. Also unable to purchase ogrines.

By Rosie-Red#9897 - SUBSCRIBER - January 08, 2018, 16:31:26

AnkaTracker

I cannot access the kama/ogrine exchange either in game or on the website. When I try to log in, the page refreshes as if I hadn't tried to log in. This happens on both my accounts and two different browsers.

I would really like to use the exchange if at all possible.

I also can't by ogrines with real money. I tried to use apple pay but the 3rd party says it doesn't work with my computer (even though I use apple pay all the time). Then when I tried to use my credit card instead, I was immediately suspended for investigation. Hopefully it will be sorted within 24 hours but it's really annoying.

Thanks! I'd especially like to know if there is a fix for the exchange as I read this is a common issue with new accounts.

First Ankama intervention

$[Sabi] - ADMIN - January 08, 2018, 18:31:35

Hi Rosie-Red,

I am sorry to hear about your troubles but we are here to help.

We have checked the Kama Exchange which seems to be working properly but we will check on your report (thank you).

However, we also would like to make sure that you are able to access it as well as being able to purchase Ogrines.

I highly recommend to contact the support team and to share your ticket number with us in this thread so that we can do a follow up for you.

See message in context

Reactions 3

$[Sabi] - ADMIN - January 08, 2018, 18:31:35

Score : 32

-JUDGMENT-#3666 - FORMER SUBSCRIBER - January 20, 2018, 15:47:20

Kama exchange is offline ?

$[Sabi] - ADMIN - January 24, 2018, 19:39:24

The Kama Exchange is currently online but do not hesitate to report any issue if you do encounter one. smile

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