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ogrines getting spent when i didnt really buy anything??

By sparkyryuwan#1612 - FORMER SUBSCRIBER - January 23, 2018, 18:19:01
AnkaTracker
so i bought around 3k ogrines and then decided to put 600 up on the kama exchange so i would still have enough to buy a mimisymbic when i choose to, now i had my email window open the whole time and i was just spectating my friend i got the email saying my offer sold but a while after i got another one saying i had bought something worth 70ogr at the shop which i obviously did not because i had been spectating and chatting my friend the entire time i dont really know what was bought either because the email was in french and i had never recieved anything as much as 70 ogrines is small and i dont expect anything to happen im just kind of pissed off something like this did happenand now i cant buy a mimisymbic, im pretty sure my account is protected by authenticator too and i didnt get any notifications about anything suspicious and such i just want to know wtf happened?


(for some reason it didnt get posted so ill write it again i suppose)
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First Ankama intervention
The best thing to also do in this case is to contact and get the support team to verify your transactions, and to let them know which ones that you feel weren't made by you as they will be able to investigate them for you.

Please also feel free to share your ticket number with us.
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you can look at ur payments at the manage account page 
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The best thing to also do in this case is to contact and get the support team to verify your transactions, and to let them know which ones that you feel weren't made by you as they will be able to investigate them for you.

Please also feel free to share your ticket number with us.
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