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Ogrines bought via credit card not credited to my account.

By tixvidaloca#6509 - SUBSCRIBER - December 21, 2018, 19:00:59
Good afternoon.

Wednesday (19/12) I bought 6000 ogrines via credit card using the PayU payment method. It was approved instantly and my bank account has been debited, but I didn't receive any e-mail confirmation from Ankama and the ogrines weren't credited to my account. The transaction number is 6ac6de99-3041-4f3e-9d5c-29722dbeafe9 and the reference is 134445099308. I opened a ticket yesterday and there's still no answer from the support, so I decided to post here. The request number from the support is #2276998.
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