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Can't log in 1.35

By Mojaroo#7091 - SUBSCRIBER - June 01, 2021, 13:07:21
AnkaTracker

Hi, after today's maintenance, i can't log in...

It shows me an error that my version is 1.34.13 and server is in 1.35.

I reinstalled, but don't work.

 

2 0
First Ankama intervention

The maintenance for DOFUS Retro is still ongoing. 

You'll find updates on the status of the maintenance here and on our official Twitter account.

See message in context
Reactions 15
Score : 162

yeah, same
I guess its not done yet

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The maintenance for DOFUS Retro is still ongoing. 

You'll find updates on the status of the maintenance here and on our official Twitter account.

Score : 22

Hi, i have i similar problem.
After the maintenance everything was named 'undefined'. i tried reinstalling etc. and tried clearing the cache.
Now it says !NO_SERVER_ADRESS!  instead.
What should i do? smile

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Score : 2

Sam problem as Sebbovich,pls help

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Score : 4

Still having this problem too, anyone know how to fix it?

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Hey there,

To fix this issue, you can try the following:

  • Check if your antivirus or CCleaner interferes with the game or client.
  • Change your game language.

If this doesn't help, please let us know.
Score : 184

Turned off antivirus, even whitelisted Dofus, changed language, verified files, reinstaled game. Nothing helped.

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Score : 2

Nop,did not help

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Score : 184

I found out what is  wrong.

Dofus Retro > Settings > General tab > Architecture > switch from Modern to Legacy (64-bit to 32-bit). Refresh launcher and voil.
But the problem is that the client is not compatible with Boune server.
But we can play on:
Galgarion
Crail
Eratz
Henual

https://youtu.be/TvMr7GlKYTI

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Hello,
I'm sorry to hear, that didn't help, but we still have some tricks in our sleeves.

Since the workaround does not allow you to play on single account servers, please try the following in the Modern mode:

  • Close your Game and the Launcher
  • Find your AppData folder (C:\Users\username\AppData), it is usually hidden. To show it, go to the view tab in your file explorer and check the box for "hidden items"
  • Find the folder: C:\Users\username\AppData\Roaming\Dofus Retro
  • Delete this DOFUS Retro folder.
  • Start the Game
Score : 184

 

[Ankama]DOFUS|2021-06-08 18:13:13
Hello,
I'm sorry to hear, that didn't help, but we still have some tricks in our sleeves.

Since the workaround does not allow you to play on single account servers, please try the following in the Modern mode:
  • Close your Game and the Launcher
  • Find your AppData folder (C:\Users\username\AppData), it is usually hidden. To show it, go to the view tab in your file explorer and check the box for "hidden items"
  • Find the folder: C:\Users\username\AppData\Roaming\Dofus Retro
  • Delete this DOFUS Retro folder.
  • Start the Game

It didn't fix the problem. Tried on Remastered and Classic version.
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Alright, thanks for trying. Now we need to get into detail. Please provide us with the following information about your system:

  • Which operating system and version are you using?
  • Which Anti Virus program are you using?
  • Do you run other programs that might interfere with the game (e.g. CCleaner)?
  • In which language(s) are your PC and your game running?

 
Score : 184

1) Which operating system and version are you using?
    Windows 10, 20h2 latest update.
2) Which Anti Virus program are you using?
    Bitdefender Internet security 2021
3) Do you run other programs that might interfere with the game (e.g. CCleaner)?
     Just common apps like Steam, Discord, antivirus, Windows Defender, mouse/keyboard software.
4)  In which language(s) are your PC and your game running?
     PC: Polish
     Game: English. Already tried French and any other available languages.

EDIT 16.06.2021:
Any news about how to solve this problem?
I think my in-game birds died or they are about to die soon...

0 0

Our team was busy tracking down the issue and a fix has just been deployed. Please update your game installation via the Ankama Launcher and let us know if you're finally able to log in again.

*Fingers crossed your birdies survived.
 

Score : 184

Yay, it works! Thanks Ankama!
*listening Astrub forest music*
My piwis are alive, but in bad shape smile time to take care of them.

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