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Echo on maintenance? Server status says open

By Zarnal-Ahkna#1173 - FORMER SUBSCRIBER - September 21, 2022, 14:58:04
AnkaTracker

When I try to login using the ankama uplauncher, it gives me the following notification:

"All servers are currently undergoing maintenance, please try again later."

However, I see livestreams of people currently playing, aswell as the server status of the Echo server says it's open right now. 

Is this a problem at my end, or is the server really down?

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Hello!
Our servers have faced several connection issues in the past couple days following the integration of Update 2.65. You can follow all the details of those problems, including compensations sent, here and here.

Score : 511

I didn't receive any compensation on my account, how do I claim it?

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