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REALLY IMPORTANT BUG ON DOFUS RETRO REGARDING XP! (UPDATED #2)

By TehPlayer - SUBSCRIBER - October 04, 2019, 13:59:36
AnkaTracker

Hello, Ankama developer team.
There is a problem that is crippling people outside of France or people using French VPN.
Problem is that the further away you are from France the less XP you get.
We have tested this with Australian, Serbian and France connection.

Here are some screenshots:

On this screenshot friend is logged in with 7 characters in Australia. He is getting really low XP. Like 8x less.
This is him using French VPN, he is getting high XP as he should.

We also tested difference between Serbia and France.
Wisdoms are the same as u can see. Im gaining alot less.
And this is screenshot where we all have French VPN opened. We are gaining same XP as we should.
Can you pls fix your game, thank you smile

Update #1: The more you grind on the same map the less %xp you get, it goes like 10% per fight.
French IP Adress doesnt get affected by it, we can't test other IPs because theres a 3k que.

Update #2: I spoken with some people and there is a known thing that u lose XP and drop rate the more u farm the same map (like an "anti-bot" system in 1.29), even tho it exists, it occurs alot more on a non-french IP Adress, time is random when it happens, but it can be from 1-6 hours from our experience, while on normal IP adress it can be from 1 fight, like the f***.
Also XP and Drop reduce gets reseted when u change IP adress which is just, a huge bug itself.

In conlcusion, French IP adresses get flaged less because, game is in France I guess, and best fix would be to use French VPN until Ankama fixes this and treats everyone equally...
20 0
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First Ankama intervention

There are no restrictions nor penalties on non-FR IPs. 

When an experience bonus is applied on a server, it is done so without any restrictions nor conditions. More importantly, there is absolutely no reason for us to want to privilege one community over another. We want everyone’s DOFUS Retro experience to be amazing, and bonus weekends are for everyone. The accusations on this thread are flabbergasting.

Additionally, this is the only thread reporting this issue across the different International forums. We asked the Production team, just in case there was indeed a bug, and the notion was so out there that we all needed time and a review of the code before answering “No, of course not.”

We took your claims seriously and started reviewing the info you shared. We didn't find anything unusual. Alas, the screenshots you provided do not provide a full picture, as some important details and criteria are missing, and we have no way to pinpoint the exact date and time of these fights to review the logs and fill in the gaps: cropped screens not always showing challenges, not a complete list of monsters and players, missing character stats, donation of XP, etc.

We understand that it all seems obvious to a player, but we can assure you that there are multiple factors that influence the experience gain, through a series of formulas, but the country you are logging from isn’t one of them.
On DOFUS Retro, a character’s XP calculation takes several factors into consideration, including:

  • Wisdom stats of a character
  • Individual character levels
  • Highest character level in the group
  • Individual monster levels
  • Highest monster level in the group
  • Challenges
  • Server bonus
  • Stars of monsters
  • Alignment bonus (if applicable)
  • Guild donation

An IP connection from a specific geographical area doesn’t factor into it.
In fact, to be clearer, IP connections are only considered in some instances (generically speaking), amongst which:
  1. When you log on and request to connect to a server (the system will verify if your account is associated with the community of the server selected).
  2. Some in-game anti-bot measures.
  3. Multi logging restrictions.
See message in context
Reactions 17
Score : 5878

Did you check your guild xp? The characters receiving significantly less xp clearly have high donation %'s to their guilds.

0 -2
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Score : 221

Yes, they have 90% xp at all time.  Towliee and Archer-White have 0% contribution and similar or same level, with ~1-2 wisdom difference and one is gaining 8x XP than other. Which would mean that a level 44 would need 800 more wisdom which is impossible.
 

1 -1
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Score : 186

I will get on this topic as well and say I totally agree with you that there is some bug. I'm from Serbia myself. After chatting with my friend a little we figured there's something wrong going on.

Here are two pictures of me doing boss room in Blop dungeon and one picture of my friend doing pre-boss room. We are talking about boss room where everyone are getting 1M XP+ with crappy challenges and here are two fights of mine with sick challenges (95% and 135%) getting less amount of XP than them while there's only 50 wisdom difference and I'm playing on right cap and they are playing overcap.

On these first two pictures you can see me playing boss fights and getting crap XP while having done sick challenges, and on the 3rd screenshot you can see my friend playing pre-boss room with 134% total challenge getting the same amount of XP I got when doing fight on the second picture (where I had same %bonus):

https://gyazo.com/d4495670c535ad13d4152ca96efd9299
https://gyazo.com/2b891ff55df2d7e8ed991e5e3ffba26d
https://gyazo.com/50725d98b1157e772e03be46dcfd94e8

My character name: Marko

I've spent days struggling for nothing (no bonus, or if there's any then it's crappy bonus). I expect solution for this problem. Problem exists, that's for sure.

Edit: I must add that at the beginning of this XP weekend when I was doing Kaniggers I didn't have this issue. It started in this dungeon specifically and this is my 8th run so far, so you can calculate how much XP have I lost during these two days I'm XPing.

...
Soon update with full pictures with /time:

1 0
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Score : 2

same happening to me...

0 0
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Score : 56

Hey everyone, it seems I'm not the only one having this issue as of late last night, after re-logging to continue blop dungeon I noticed a significant drop in XP even with 2 challenges which were supposed to increase the XP/LOOT gain of about 155%, I clearly though it must've been the cap but then I noticed I was like 3 levels under the total mob level which made no sense at all, I'll post a screenshot later tonight

0 0
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Score : 2

this is great way to get rid of your international players for sure..

I need to change map every 15-20 min because exp goin lower , my french dude its okey but my exp goin lower  every fight..

0 0
Score : 1

I do confirm double exp is not working properly , i did a royal blop in dungeon then in arena ( which doesnt benefit from double exp in the first place ) without challenges . And the exp was the same on both 

0 0
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Score : 186

Alright, here are some more pictures of me and my friend doing Blop dungeon. What I can say is that it seem not to be working for both of us now. Look at this ridiculous pictures:

No challenges boss room:
https://media.discordapp.net/attachments/616977586731483139/630417234766069761/unknown.png?width=997&height=541 200-300k XP, really?!
https://media.discordapp.net/attachments/601010784734281750/630405306454638612/unknown.png?width=979&height=542 1.8m XP for 250% challenges??? (or should I mention that one who got 500k XP laugh)

And now finals, for all Royals together:

First picture I'm gonna show you is from yesterday, around 2PM:
https://media.discordapp.net/attachments/601010784734281750/630010344034795539/3m.PNG?width=844&height=541 3.1m XP, with 85% challenge (mystique).

And now here's a GIF of run that I've done just now (125% total) and this is what I get:
https://gyazo.com/a02f570b2d0f7d6b914e5e4e78532701  1.6m XP, seriously now????

Dear Ankama's staff, 

I'm asking you to look at this properly and consider it seriously.
Least what you can do is to tell people to write tickets, all the people with all the accounts who were suffered by this bug. I'm sure everyone, but people in France were suffered by it. You need to make detail check on what happened here and give XP compensations to all these people who lost tons of kamas buying dungeon keys and preparing for this XP weekend, people who were trying so hard to level up on weekend that didn't happen.

Note: Reason why I'm mentioning all this is to keep in your mind that this is why you should not consider giving one more XP weekend or something like that because there's bunch of people, including me, who spent lots of kamas buying Blop dungeon keys (were going for 13kk/each), or some other keys that cost a lot, so we could rush leveling on this weekend. This is the reason why you should give compensation for the lost XP instead! Thing to consider, count on, that not everyone here have kamas to re-buy keys just like that and act like nothing happened.

Why is this very important is because it's a brand new server and making kamas on it is not easy. Spending a lot of kamas on keys just to get double XP, which people didn't get, is a big waste of  kamas, so saying there will be one more XP weekend and that's it is not an option. Specially considering inequality between people with French IP address and people with other IP addresses as we are talking here about people with French IP addresses are not being affected. You should consider that people might have planned to do something else with all these kamas they spent getting keys for this weekend. I, personally, planned to finish my Blop sets on all my characters instead being in Gobball ones, but due to this XP weekend I spent all my kamas on wisdom gear and Blop keys.

All the pictures I'm providing are part of server Algathe.

I'm hoping on your quick reply, considering about people stress and good compensation, as the one I've just mentioned.
Thank you in advance.

The real question we should ask ourselves is:
excl Was there inequality like this from pure beginning or just now? excl

4 0
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Score : 68

Not to mention the absurd que times that then lead to a Disconnect mid que, come on ankamas how is this even right or justifiable when you wait for 1+hour in que to get so close then a d/c notice to restart again at 3k+ another double xp weekend should be coming. As this was quite literally a fail improver the quality of your server functions.....

1 0
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Score : 186

I don't think much can be done there as servers we are playing on are overcrowded, now specially due to XP weekend (wasn't an XP weekend really, was it?). As long as people don't mind playing on overcrowded server, I'm afraid it will be like this.

0 0
Score : 63

Not all a coincidence that there is yet to be an official reply from the Ankama team. It's also very strange that it seems community related issue as we all should be treated equal. Well if you are French and play dofus you get a very nice treatment, the rest of us? not so much. 

But I do wonder why they implemented a 2x XP when there still was a queue issue that hadn't been resolved especially when they  said they wouldn't due to this issue. Not enough testing was done for this, not enough of ankamas staff on the ground to actually evaluate the situation. If they had been on the retro servers they would have known about the queue issue, and not supporting this version with MODs & GM's is also an issue of its own. 
But since this is a community issue i think the compensation should be easy enough to hand out. There are probably many who were affected by this that aren't fully aware. Since this doesn't involve the french community there is a possibility to give gifts/rewards accordingly to the accounts with international communitylock that were online during the xp weekend. 

But the hit to some players were very very hard, because of this. now people are more behind than they would have been otherwise due to this oversight. if we end up getting nothing this is a no-confidence situation about this company as a whole. 
If the compensation will be "compentoken" that are in the broad scheme of things useless, it will not make up for the fault that has been done to this community. 

But I hold hope, maybe they ankama will think of a very clever compensation. But it better be good. The first weeks on a server rush is crucial, especially on a 2x xp weekend this early. Not only does this community have a much harder time with french players dominance. But now we get discrimination as well. 

1 0
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Score : 186

I completely agree.

1 0

There are no restrictions nor penalties on non-FR IPs. 

When an experience bonus is applied on a server, it is done so without any restrictions nor conditions. More importantly, there is absolutely no reason for us to want to privilege one community over another. We want everyone’s DOFUS Retro experience to be amazing, and bonus weekends are for everyone. The accusations on this thread are flabbergasting.

Additionally, this is the only thread reporting this issue across the different International forums. We asked the Production team, just in case there was indeed a bug, and the notion was so out there that we all needed time and a review of the code before answering “No, of course not.”

We took your claims seriously and started reviewing the info you shared. We didn't find anything unusual. Alas, the screenshots you provided do not provide a full picture, as some important details and criteria are missing, and we have no way to pinpoint the exact date and time of these fights to review the logs and fill in the gaps: cropped screens not always showing challenges, not a complete list of monsters and players, missing character stats, donation of XP, etc.

We understand that it all seems obvious to a player, but we can assure you that there are multiple factors that influence the experience gain, through a series of formulas, but the country you are logging from isn’t one of them.
On DOFUS Retro, a character’s XP calculation takes several factors into consideration, including:

  • Wisdom stats of a character
  • Individual character levels
  • Highest character level in the group
  • Individual monster levels
  • Highest monster level in the group
  • Challenges
  • Server bonus
  • Stars of monsters
  • Alignment bonus (if applicable)
  • Guild donation

An IP connection from a specific geographical area doesn’t factor into it.
In fact, to be clearer, IP connections are only considered in some instances (generically speaking), amongst which:
  1. When you log on and request to connect to a server (the system will verify if your account is associated with the community of the server selected).
  2. Some in-game anti-bot measures.
  3. Multi logging restrictions.
Reply
Score : -27

To whoever wrote this message:
You need to seriously learn your own game. There is clearly a type of 'per-map, per-ip, per-period' condition in the game where the longer you stay in a map killing monsters, the more punished you get for it. It has nothing to do with being from France or Africa for that matter. The period we are not sure of (perhaps a daily reset? or maybe during weekly maintenance?), but we can guarantee you that there is such a condition in the game. Stop feeding us with bullshit lies. We are the players not your game testers and all you keep doing is releasing new features, new servers, class-"balancing" without testing it and just happily laughing along while we are the ones paying a price for it. (I mean look at how Jashin Ritual interacted with mobs on Sacrier during Temporis 3, and look at how broken u made Sacrier during Temporis 3 while not doing anything about it for months... There is something wrong with this, and it has been going on for years.)

To players:
Do not blindly trust what they tell you, because they only tell us 'This and That and That is impossible' and then a week later come out saying 'This and That and That is possible'. (e.g: The changing of Kralove's exp or entrance is "impossible"; they add a 'condition' to stop the abuse (didnt end up being enough) and a little later they divided the exp gained from Kralove by 10 times. 2nd e.g: Merging retro servers is "impossible" and we will not look for a solution; releases 5 (ended up with 9) retro servers with the guarantee of merging being a possibility.)

0 -3
Score : 1

there is definitely some sort or anti bot xp/loot drop going or something its been happening to my team and all of my guildmates teams also started getting 100kk+ xp per fight with/out challenges on mobs around lvl 300(rats) im now down to around 15kk xp with challenges on the same size mob and dont throw the guild contribution bs at us we know wtf we are doing and what xp we should be getting

0 0
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Score : 32

Verify if in your guild somebody isnt fucking with your %, I was in one guild which increased my donation to 65% without saying shit, thankfully i noticed after the 1st fight

0 0
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