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Can't log in(only on one account)the game freeze at the log in screen.

By flashing-blades#8737 - SUBSCRIBER - December 08, 2022, 21:31:58
AnkaTracker

Hi
Since update I had a crash, I could log in and then I just couldn't anymore, the game freeze after I click "connect with launcher", but it only happen on a single account, the account I actually play dofus on. I waited two days to see if it was just a random bug, but I still can't log in and my subscription is dying. Something like this had happened to me before where i crash when in kolo, but i could log again after five minute and now I just can't log at all, even after two days. Please, I just want to play.

  • Spoiler (click here to show spoiler)

    [21:59:19:298] [Worker] Clearing worker (no more frames or messages in queue) [21:59:19:298] [StatisticsManager] Status: Sending = 0 / Total not sent = 0 [21:59:19:298] [Worker] Adding frame: [object InitializationFrame] [21:59:19:361] [Worker] Adding frame: [object LatencyFrame] [21:59:19:361] [Worker] Adding frame: [object ServerControlFrame] [21:59:19:361] [Worker] Adding frame: [object AuthorizedFrame] [21:59:19:361] [Worker] Adding frame: [object DebugFrame] [21:59:19:361] [Worker] Adding frame: [object UIInteractionFrame] [21:59:19:361] [Worker] Adding frame: [object ShortcutsFrame] [21:59:19:361] [Worker] Adding frame: [object DisconnectionHandlerFrame] [21:59:19:361] [Worker] Adding frame: [object CleanupCrewFrame] [21:59:19:361] [Worker] Adding frame: [object StatisticsFrame] [21:59:19:361] [Worker] Adding frame: [object UiStatsFrame] [21:59:19:361] [Kernel] Using protocol #1.0.3-ea02221, built on Wed, 23 Nov 2022 14:22:47 +0000 [21:59:19:423] [Worker] Clearing worker (no more frames or messages in queue) [21:59:19:423] [StatisticsManager] Status: Sending = 0 / Total not sent = 0 [21:59:19:423] [Worker] Adding frame: [object InitializationFrame] [21:59:19:423] [Worker] Adding frame: [object LatencyFrame] [21:59:19:423] [Worker] Adding frame: [object ServerControlFrame] [21:59:19:423] [Worker] Adding frame: [object AuthorizedFrame] [21:59:19:423] [Worker] Adding frame: [object DebugFrame] [21:59:19:423] [Worker] Adding frame: [object UIInteractionFrame] [21:59:19:423] [Worker] Adding frame: [object ShortcutsFrame] [21:59:19:423] [Worker] Adding frame: [object DisconnectionHandlerFrame] [21:59:19:423] [Worker] Adding frame: [object CleanupCrewFrame] [21:59:19:423] [Worker] Adding frame: [object StatisticsFrame] [21:59:19:423] [Worker] Adding frame: [object UiStatsFrame] [21:59:19:423] [Kernel] Using protocol #1.0.3-ea02221, built on Wed, 23 Nov 2022 14:22:47 +0000 [21:59:19:580] [AbstractErrorHandler] Loaded Sentry configuration: { "comment": "available values: 0 (disabled), 1 (enabled), 2 (enabled with fatal logs) or 3 (enabled with fatal and error logs)", "dofus": "1", "reg": "3" } [21:59:19:611] [AbstractErrorHandler] Last version: 2.65.5.22 [21:59:19:611] [AbstractErrorHandler] Current version 2.66.0.4 is not the last version, disabling Sentry. [21:59:19:611] [AbstractErrorHandler] Sentry disabled. [21:59:19:673] [InitializationFrame] received langfileloadedmessage, file: file://config.xml [21:59:19:689] [InitializationFrame] received langallfileloadedmessage, file loaded is: file://config.xml [21:59:19:689] [InitializationFrame] file: file://config.xml [21:59:21:439] [ZaapConnectionHelper] Connected to Zaap on port: 26116 with session 096b369f-fb98-4104-a1a7-587d6182ade3 [21:59:21:439] [ZaapConnectionHelper] Asking Zaap parameter autoConnectType... [21:59:21:454] [ZaapConnectionHelper] Zaap setting: autoConnectType=0 [21:59:21:456] [ZaapConnectionHelper] Asking Zaap language... [21:59:21:490] [ZaapConnectionHelper] Language: en [21:59:21:490] [ZaapConnectionHelper] Asking Zaap parameter connectionPort... [21:59:21:524] [ZaapConnectionHelper] Zaap setting: connectionPort=5555 [21:59:21:524] [InitializationFrame] checking if their is any custom config file [21:59:21:528] [StatisticsManager] Status: Sending = 0 / Total not sent = 0 [21:59:21:532] [LangManager] [Warning] LangManager: config.gfx.path.world.swf is unknown [21:59:21:546] [GenericEventsManager] Hook WindowResize discarded [21:59:21:551] [RegConnectionManager] Init Reg... [21:59:21:552] [RegConnectionManager] Reg is Embed [21:59:21:552] [RegConnectionManager] Reg created. [21:59:21:565] [RegConnectionManager] I switch to hand [21:59:21:580] [AmbientSoundsManager] It seems that we have no ambiance for this map [21:59:21:596] [AmbientSoundsManager] It seems that we have no music for this map [21:59:21:599] [LangManager] [Warning] LangManager: config.dev.autoReloadUi is unknown [21:59:21:614] [GenericEventsManager] Hook ConfigStart discarded [21:59:21:645] [GenericEventsManager] Hook ThemeInstallationProgress discarded [21:59:21:685] [GenericEventsManager] Hook WindowResize discarded [21:59:21:723] [FileLoader] file://content/maps/world-graph.binarysuccessfully loaded! [21:59:21:832] [InitializationFrame] received langfileloadedmessage, file: file://content/fonts/fonts.xml [21:59:21:832] [InitializationFrame] received lagallfileloadedmessage, file loaded is: file://content/fonts/fonts.xml [21:59:21:832] [InitializationFrame] file: file://content/fonts/fonts.xml [21:59:21:832] [Pool] Pool of [class PoolableURLLoader] size beyond the warning limit. Size: 11, limit: 10. [21:59:21:832] [GenericEventsManager] Hook WindowResize discarded [21:59:21:848] [BoneIndexManager] Already existing anim 'AnimEmote' for bone 2 in 2-emoteD.swl, will be overwritten with 2-emoteE.swl [21:59:21:848] [BoneIndexManager] Already existing anim 'AnimEmoteTrumpet_0' for bone 2 in 2-emoteA.swl, will be overwritten with 2-emoteE.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'AnimStatique' for bone 1 in 1-static.swl, will be overwritten with 1-combatE.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'Anim' for bone 1 in 1-emote_J.swl, will be overwritten with 1-FinishMoveD.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'Anim' for bone 1 in 1-FinishMoveD.swl, will be overwritten with 1-combat.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'Anim_6' for bone 1 in 1-emote_J.swl, will be overwritten with 1-combat.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'Anim_0' for bone 1 in 1-emote_J.swl, will be overwritten with 1-combat.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'Anim_5' for bone 1 in 1-emote_J.swl, will be overwritten with 1-combat.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'AnimStatique' for bone 1 in 1-combatE.swl, will be overwritten with 1-combat.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'Anim2_0' for bone 1 in 1-emote_J.swl, will be overwritten with 1-combat.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'Anim2' for bone 1 in 1-emote_J.swl, will be overwritten with 1-combat.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'Anim_5_5' for bone 1 in 1-emote_J.swl, will be overwritten with 1-combat.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'Anim' for bone 1 in 1-combat.swl, will be overwritten with 1-FinishMoveC.swl [21:59:21:910] [BoneIndexManager] Already existing anim 'FX_Anime' for bone 1 in 1-emote_F.swl, will be overwritten with 1-FinishMoveC.swl [21:59:22:255] [I18nFileAccessor] Initialized! [21:59:22:255] [InitializationFrame] received langfileloadedmessage, file: file://D:/Game/Dofus/content/themes/darkStone/colors.xml [21:59:22:255] [InitializationFrame] received langallfileloadedmessage, file loaded is: file://D:/Game/Dofus/content/themes/darkStone/colors.xml [21:59:22:255] [InitializationFrame] file: file://D:/Game/Dofus/content/themes/darkStone/colors.xml [21:59:25:504] [UiModuleManager] Start load of module: Ankama_Common.d2ui [21:59:25:504] [UiModuleManager] UIModule created: Ankama_Common.d2ui [21:59:25:504] [UiModuleManager] Module has shortcuts: Ankama_Common.d2ui [21:59:25:504] [UiModuleManager] DmOrD2UI function finished for: Ankama_Common.d2ui [21:59:25:504] [Pool] Pool of [class PoolableURLLoader] size beyond the warning limit. Size: 13, limit: 10. [21:59:25:504] [UiModuleManager] Start load of module: Ankama_Tooltips.dm [21:59:25:504] [UiModuleManager] UIModule created: Ankama_Tooltips.dm [21:59:25:514] [UiModuleManager] Load script Ankama_Tooltips, 1/6 [21:59:25:514] [UiModuleManager] No shortcuts for module: Ankama_Tooltips.dm loadbytes finished [21:59:25:514] [UiModuleManager] DmOrD2UI function finished for: Ankama_Tooltips.dm [21:59:25:514] [UiModuleManager] Start load of module: Ankama_Console.d2ui [21:59:25:514] [UiModuleManager] UIModule created: Ankama_Console.d2ui [21:59:25:514] [UiModuleManager] Module has shortcuts: Ankama_Console.d2ui [21:59:25:514] [UiModuleManager] DmOrD2UI function finished for: Ankama_Console.d2ui [21:59:25:514] [UiModuleManager] Start load of module: Ankama_ContextMenu.d2ui [21:59:25:514] [UiModuleManager] UIModule created: Ankama_ContextMenu.d2ui [21:59:25:514] [UiModuleManager] Load script Ankama_ContextMenu, 2/6 [21:59:25:514] [UiModuleManager] No shortcuts for module: Ankama_ContextMenu.d2ui loadbytes finished [21:59:25:514] [UiModuleManager] DmOrD2UI function finished for: Ankama_ContextMenu.d2ui [21:59:25:514] [UiModuleManager] onShortcutsLoad start for: Ankama_Common [21:59:25:514] [UiModuleManager] Bind module shortcuts start for: Common [21:59:25:514] [UiModuleManager] Bind module shortcuts finished for: Common [21:59:25:514] [UiModuleManager] Load script Ankama_Common, 3/6 [21:59:25:514] [UiModuleManager] onShortcutsLoad finished for: Ankama_Common [21:59:25:514] [UiModuleManager] Start load of module: Ankama_Connection.d2ui [21:59:25:514] [UiModuleManager] UIModule created: Ankama_Connection.d2ui [21:59:25:514] [UiModuleManager] Load script Ankama_Connection, 4/6 [21:59:25:524] [UiModuleManager] No shortcuts for module: Ankama_Connection.d2ui loadbytes finished [21:59:25:524] [UiModuleManager] DmOrD2UI function finished for: Ankama_Connection.d2ui [21:59:25:524] [UiModuleManager] Start load of module: Ankama_Config.d2ui [21:59:25:524] [UiModuleManager] UIModule created: Ankama_Config.d2ui [21:59:25:524] [UiModuleManager] Load script Ankama_Config, 5/6 [21:59:25:524] [UiModuleManager] No shortcuts for module: Ankama_Config.d2ui loadbytes finished [21:59:25:524] [UiModuleManager] DmOrD2UI function finished for: Ankama_Config.d2ui [21:59:25:524] [UiModuleManager] onShortcutsLoad start for: Ankama_Console [21:59:25:524] [UiModuleManager] Bind module shortcuts start for: Console [21:59:25:524] [UiModuleManager] Bind module shortcuts finished for: Console [21:59:25:524] [UiModuleManager] Load script Ankama_Console, 6/6 [21:59:25:524] [UiModuleManager] launchUiCheck start [21:59:25:524] [UiModuleManager] launchUiCheck finished [21:59:25:524] [UiModuleManager] onShortcutsLoad finished for: Ankama_Console [21:59:25:564] [UiRenderManager] Ankama_Common::gameMenu rendered in 10 ms (parsing: 0 ms, build: 10 ms, script:0 ms ) [21:59:25:744] [InitializationFrame] InitializationFrame AllModulesLoaded [21:59:25:870] [InitializationFrame] onFolderHashCheckInit [21:59:25:880] [InitializationFrame] Initialization frame end [21:59:25:880] [LangManager] [Warning] LangManager: config.eventModeParams is unknown [21:59:25:880] [Worker] Adding frame: [object AuthenticationFrame] [21:59:25:885] [UiRenderManager] Ankama_Connection::connectionBackground rendered in 0 ms (parsing: 0 ms, build: 0 ms, script:0 ms ) [21:59:25:899] [UiRenderManager] Ankama_Connection::characterHeader rendered in 14 ms (parsing: 0 ms, build: 14 ms, script:0 ms ) [21:59:25:905] [Worker] Adding frame: [object QueueFrame] [21:59:25:905] [Worker] Adding frame: [object GameStartingFrame] [21:59:25:905] [InitializationFrame] Enabling feature(s)... [21:59:25:905] [FeatureManager] Instantiating feature manager [21:59:25:905] [FeatureManager] Resetting enabled features [21:59:25:905] [FeatureManager] Listener [object Object] added to Feature debug.benchmark.log (ID: 127) [Client] [21:59:25:905] [FeatureManager] Listener null added to Feature character.spell.forgettable.modsters (ID: 142) [Client/Server] [21:59:25:905] [InitializationFrame] Enabling features set in configuration file... [21:59:25:905] [InitializationFrame] Feature with keyword 'debug.benchmark.log' (#0) has 'enabled' set to false. ignoring [21:59:25:905] [InitializationFrame] Enabling features set to be enabled at launch... [21:59:25:905] [FeatureManager] Feature social.alliance (ID: 17) [Client] enabled [21:59:25:905] [FeatureManager] Feature trade.chatChannel (ID: 75) [Client] enabled [21:59:25:905] [FeatureManager] Feature social.discord (ID: 133) [Client] enabled [21:59:25:905] [InitializationFrame] Feature(s) enabled [21:59:26:164] [XmlParsor] [file://D:/Game/Dofus/ui/Ankama_Connection/ui/login.xml] cssClass is unknown component / property on ComboBox [21:59:26:164] [XmlParsor] [file://D:/Game/Dofus/ui/Ankama_Connection/ui/login.xml] placeholder is unknown component / property on ComboBox [21:59:26:174] [UiRenderManager] file://D:/Game/Dofus/ui/Ankama_Connection/ui/login.xml rendered in 270 ms (parsing: 260 ms, build: 10 ms, script:0 ms ) [21:59:26:315] [Worker] Removing frame: [object InitializationFrame] [21:59:26:455] [ZaapConnectionHelper] Asking Zaap user info... [21:59:26:455] [ZaapConnectionManager] Received: com.ankamagames.dofus.kernel.zaap.messages.impl::ZaapUserInfosMessage [21:59:26:455] [ZaapConnectionHelper] Asking Zaap an API token... [21:59:27:491] [ZaapConnectionHelper] Auth token: b0073415-a5f5-4a1c-9183-6ee61312fdb9 [21:59:27:491] [ZaapConnectionManager] Received: com.ankamagames.dofus.kernel.zaap.messages.impl::ApiTokenMessage [21:59:27:515] [HaapiKeyManager] CALL WITH API KEY [21:59:27:515] [HaapiKeyManager] CALL WITH API KEY :: API KEY IS NULL [21:59:27:515] [SecureModeManager] TRY TO RETREIVE CERTIFICATE [21:59:27:515] [SecureModeManager] CERTIF NOT FOUND [21:59:27:564] [MultiConnection] Adding connection server_login [21:59:27:564] [Worker] Adding frame: [object HandshakeFrame] [21:59:27:564] [ServerConnection] [server_login] Connecting to dofus2-co-production.ankama-games.com:5555... [21:59:28:035] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:28:275] [ServerConnection] [server_login] Connection opened. [21:59:28:484] [ServerConnection] [server_login] [RCV] ProtocolRequired @1 [21:59:28:484] [ServerConnection] [server_login] [RCV] HelloConnectMessage @2 [21:59:28:494] [HandshakeFrame] Server version is 1.0.3-ea02221. Client version is 1.0.3-ea02221. [21:59:28:494] [Worker] Removing frame: [object HandshakeFrame] [21:59:28:505] [AuthenticationManager] login with certificate [21:59:28:514] [AuthenticationFrame] Current version: 2.66.0.4 [21:59:28:524] [ServerConnection] [server_login] [SND] > IdentificationMessage @3 [21:59:28:524] [ServerConnection] [server_login] [SND] > ClientKeyMessage @4 [21:59:28:555] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:28:805] [ServerConnection] [server_login] [RCV] CredentialsAcknowledgementMessage @5 [21:59:29:055] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:29:104] [ServerConnection] [server_login] [RCV] IdentificationSuccessMessage @6 [21:59:29:115] [AuthentificationFrame] Timestamp subscription end date: 1670789866000 ( 11/12/2022 22:17 ) [21:59:29:115] [Worker] Adding frame: [object ChangeCharacterFrame] [21:59:29:115] [Worker] Adding frame: [object ServerSelectionFrame] [21:59:29:120] [ZaapConnectionHelper] Asking zaap version... [21:59:29:120] [ZaapConnectionHelper] onZaapNeedUpdateSuccess, Result from launcher is false [21:59:29:120] [AuthenticationFrame] Zaap need update false [21:59:29:120] [ZaapConnectionManager] Received: com.ankamagames.dofus.kernel.zaap.messages.impl::ZaapNeedUpdateMessage [21:59:29:164] [UiRenderManager] tooltip_standard rendered in 0 ms (parsing: 0 ms, build: 0 ms, script:0 ms ) [21:59:29:555] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:29:635] [SystemApi] [Common/[object GameMenu]] release on [object ButtonContainer]: btn_options [21:59:29:644] [UiRenderManager] Ankama_Common:ptionContainer rendered in 10 ms (parsing: 0 ms, build: 10 ms, script:0 ms ) [21:59:29:754] [UiRenderManager] Ankama_Config::configPerformance rendered in 60 ms (parsing: 0 ms, build: 60 ms, script:20 ms ) [21:59:30:075] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:30:575] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:31:075] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:31:595] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:32:095] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:32:595] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:33:095] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:33:613] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:34:115] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:34:615] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:35:115] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:35:180] [Berilia] subConfigUi correctly unloaded in 5ms [21:59:35:184] [UiRenderManager] Ankama_Config::configAudio rendered in 5 ms (parsing: 0 ms, build: 5 ms, script:0 ms ) [21:59:35:195] [SystemApi] [Config/[object ConfigAudio]] tubul options: music 0.8, sound 0.6, ambient sound 0.6 --> tubul disabled false [21:59:35:635] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:36:135] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:36:635] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:37:135] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:37:490] [Berilia] subConfigUi correctly unloaded in 5ms [21:59:37:494] [Berilia] optionContainer correctly unloaded in 10ms [21:59:37:645] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:38:164] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:38:445] [ZaapConnectionHelper] Asking Zaap user info... [21:59:38:445] [ZaapConnectionManager] Received: com.ankamagames.dofus.kernel.zaap.messages.impl::ZaapUserInfosMessage [21:59:38:445] [ZaapConnectionHelper] Asking Zaap an API token... [21:59:38:665] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:38:935] [ZaapConnectionHelper] Auth token: 40c0f1be-12fd-406c-9914-9f0adb0f8a06 [21:59:38:935] [ZaapConnectionManager] Received: com.ankamagames.dofus.kernel.zaap.messages.impl::ApiTokenMessage [21:59:38:945] [SecureModeManager] TRY TO RETREIVE CERTIFICATE [21:59:38:945] [SecureModeManager] CERTIF NOT FOUND [21:59:38:945] [MultiConnection] All connections will be closed... [21:59:38:950] [ServerConnection] [server_login] Closing socket for connection! Error at com.ankamagames.jerakine.network::ServerConnection/close() at com.ankamagames.jerakine.network::MultiConnection/close() at com.ankamagames.dofus.kernel.net::ConnectionsHandler$/closeConnection() at com.ankamagames.dofus.kernel.net::ConnectionsHandler$/connectToLoginServer() at com.ankamagames.dofus.logic.connection.frames::AuthenticationFrame/process() at com.ankamagames.jerakine.messages::Worker/processMessage( ) at com.ankamagames.jerakine.messages::Worker/processQueues() at com.ankamagames.jerakine.utils.display::EnterFrameDispatcher$/handleWorkers() [21:59:38:950] [MultiConnection] Adding connection server_login [21:59:38:950] [Worker] Adding frame: [object HandshakeFrame] [21:59:38:950] [ServerConnection] [server_login] Connecting to dofus2-co-production.ankama-games.com:5555... [21:59:39:175] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:39:245] [ServerConnection] [server_login] Connection opened. [21:59:39:545] [ServerConnection] [server_login] [RCV] ProtocolRequired @7 [21:59:39:555] [HandshakeFrame] Server version is 1.0.3-ea02221. Client version is 1.0.3-ea02221. [21:59:39:555] [Worker] Removing frame: [object HandshakeFrame] [21:59:39:675] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:39:855] [ServerConnection] [server_login] [RCV] HelloConnectMessage @8 [21:59:39:885] [AuthenticationManager] login with certificate [21:59:39:904] [AuthenticationFrame] Current version: 2.66.0.4 [21:59:39:904] [ServerConnection] [server_login] [SND] > IdentificationMessage @9 [21:59:39:904] [ServerConnection] [server_login] [SND] > ClientKeyMessage @10 [21:59:40:175] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:40:255] [ServerConnection] [server_login] [RCV] LoginQueueStatusMessage @11 [21:59:40:275] [UiRenderManager] Ankama_Common::queuePopup rendered in 0 ms (parsing: 0 ms, build: 0 ms, script:0 ms ) [21:59:40:480] [ServerConnection] [server_login] [RCV] CredentialsAcknowledgementMessage @12 [21:59:40:480] [ServerConnection] [server_login] [RCV] LoginQueueStatusMessage @13 [21:59:40:480] [ServerConnection] [server_login] [RCV] IdentificationSuccessMessage @14 [21:59:40:499] [Berilia] queuePopup correctly unloaded in 5ms [21:59:40:499] [AuthenticationFrame] Timestamp subscription end date: 1670789866000 ( 11/12/2022 22:17 ) [21:59:40:499] [Worker] Someone asked for the frame [object ChangeCharacterFrame] to be added to the worker, but there is already another frame of the same type within it. [21:59:40:499] [Worker] Someone asked for the frame [object ServerSelectionFrame] to be added to the worker, but there is already another frame of the same type within it. [21:59:40:499] [ZaapConnectionHelper] Asking zaap version... [21:59:40:504] [ZaapConnectionHelper] onZaapNeedUpdateSuccess, Result from launcher is false [21:59:40:504] [AuthenticationFrame] Zaap need update false [21:59:40:504] [ZaapConnectionManager] Received: com.ankamagames.dofus.kernel.zaap.messages.impl::ZaapNeedUpdateMessage [21:59:40:675] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:41:175] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:41:675] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:42:175] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:42:675] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:43:175] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:43:675] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:44:175] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:44:675] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:45:185] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:45:705] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:46:205] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:46:705] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:47:215] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:47:734] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:48:238] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:48:743] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:49:250] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:49:765] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:50:275] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:50:785] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:51:312] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:51:820] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:52:325] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:52:825] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:53:349] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:53:855] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:54:365] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:54:865] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:55:375] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:55:882] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:56:387] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:56:909] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:57:411] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:57:912] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:58:425] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:58:925] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:59:432] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [21:59:59:955] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:00:455] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:00:963] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:01:465] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:01:965] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:02:465] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:02:975] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:03:495] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:03:995] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:04:495] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:04:995] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:05:495] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:05:995] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:06:515] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:07:035] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:07:535] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:08:035] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:08:545] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:09:045] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:09:545] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:10:045] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:10:545] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:11:045] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:11:545] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:12:045] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:12:545] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:13:045] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:13:545] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:14:058] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:14:565] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:15:077] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:15:591] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:16:110] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:16:615] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:17:115] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:17:615] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:18:115] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:18:625] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:19:139] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:19:641] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:20:145] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:20:669] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:21:175] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:21:689] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:22:198] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:22:705] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:23:225] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:23:725] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:24:225] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:24:726] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:25:235] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:25:735] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:26:235] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:26:735] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:27:235] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:27:735] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:28:245] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:28:745] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:29:245] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:29:758] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:30:288] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:30:803] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:31:315] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:31:815] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:32:322] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:32:835] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:33:335] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:33:835] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:34:335] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:34:835] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:35:335] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:35:835] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:36:334] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:36:835] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:37:335] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:37:835] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:38:345] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:38:855] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:39:355] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:39:875] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:40:385] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:40:909] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:41:424] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:41:935] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:42:438] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:42:940] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:43:472] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:43:990] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:44:509] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:45:011] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:45:531] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:46:046] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:46:559] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:47:089] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:47:591] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:48:092] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:48:609] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:49:115] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:49:615] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:50:135] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:50:654] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:51:154] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:51:660] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:52:185] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:52:694] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:53:207] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:53:727] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:54:232] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:54:740] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:55:255] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:55:765] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:56:285] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:56:786] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:57:308] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:57:817] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:58:324] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:58:825] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:59:336] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:00:59:843] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:00:355] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:00:862] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:01:378] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:01:884] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:02:384] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:02:884] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:03:415] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:03:922] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:04:435] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:04:935] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:05:435] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:05:935] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:06:435] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:06:955] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:07:464] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:07:974] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:08:484] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:08:988] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:09:489] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:10:004] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:10:505] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:11:005] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:11:505] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:12:005] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:12:504] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:13:005] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:13:274] [SystemApi] [Common/[object GameMenu]] release on [object ButtonContainer]: btn_options [22:01:13:312] [UiRenderManager] Ankama_Common:ptionContainer rendered in 37 ms (parsing: 0 ms, build: 37 ms, script:25 ms ) [22:01:13:385] [UiRenderManager] Ankama_Config::configPerformance rendered in 70 ms (parsing: 0 ms, build: 70 ms, script:10 ms ) [22:01:13:505] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:14:005] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:14:504] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:15:025] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:15:525] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:16:025] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:16:470] [Berilia] subConfigUi correctly unloaded in 5ms [22:01:16:494] [UiRenderManager] Ankama_Config::configCache rendered in 25 ms (parsing: 0 ms, build: 25 ms, script:0 ms ) [22:01:16:525] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:17:045] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:17:545] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:18:045] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:18:545] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:19:044] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:19:565] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:20:084] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:20:584] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:21:105] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:21:605] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:22:105] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:22:605] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:23:105] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:23:605] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:24:105] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:24:605] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:24:784] [Berilia] subConfigUi correctly unloaded in 0ms [22:01:24:794] [Worker] Adding frame: [object ThemeInstallerFrame] [22:01:24:814] [UiRenderManager] Ankama_Config::configTheme rendered in 31 ms (parsing: 0 ms, build: 31 ms, script:20 ms ) [22:01:25:215] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:25:725] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:26:204] [Worker] Removing frame: [object ThemeInstallerFrame] [22:01:26:210] [Berilia] subConfigUi correctly unloaded in 5ms [22:01:26:245] [UiRenderManager] Ankama_Config::configSupport rendered in 35 ms (parsing: 0 ms, build: 35 ms, script:0 ms ) [22:01:26:245] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:26:745] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:27:245] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:27:745] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:28:385] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:28:904] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:29:405] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:29:905] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:30:405] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:30:905] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:31:405] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:31:905] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:32:405] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:32:905] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:33:405] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:33:905] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:34:405] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:34:905] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:35:424] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:35:925] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:36:425] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:36:925] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:37:444] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:37:945] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:38:445] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:38:945] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:39:474] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:39:975] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:40:475] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:40:975] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:41:475] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:41:975] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:42:475] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:42:995] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:43:495] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:43:995] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:44:495] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:44:995] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:45:515] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:46:015] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:46:515] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:47:015] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:47:515] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:48:015] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:48:535] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:49:035] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:49:535] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:50:035] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:50:535] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:51:035] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:51:535] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:51:704] [Berilia] subConfigUi correctly unloaded in 10ms [22:01:51:704] [Berilia] optionContainer correctly unloaded in 10ms [22:01:52:054] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:52:574] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:53:095] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:53:615] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:54:115] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:54:615] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:55:115] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED [22:01:55:635] [HaapiKeyManager] TIMER RESET, NOT AUTHENTICATED
2 0
First Ankama intervention

I am sorry to hear that.
Have you tried clearing the game cache, or even uninstalling, then reinstalling the game? 

If those don't work, I invite you to contact support, as they will be able to help you and investigate on this issue. You can find their website here: https://support.ankama.com/hc/en-us
Make sure to join your launcher logs with your request!

Thank you for your understanding.

See message in context
Reactions 8

I am sorry to hear that.
Have you tried clearing the game cache, or even uninstalling, then reinstalling the game? 

If those don't work, I invite you to contact support, as they will be able to help you and investigate on this issue. You can find their website here: https://support.ankama.com/hc/en-us
Make sure to join your launcher logs with your request!

Thank you for your understanding.

Score : 198

same thing happened to me. 2 days now and still can't log in after a crash in kolo. still waiting for support ticket.

2 0
Score : 1

I can't log in either! I accepted a kolo while I was spectating a fight and I'm not longer able to log in. How did you fix it?? It's been 2 days now.

0 0
Score : 1

Same thing here, can't log in at all, stuck at the "Connect with launcher screen"

0 0
Score : 67

After the maintenance I can log in again. Thank you.

0 0

I am very happy to hear that!
Do not hesitate to contact us again if there is anything else.

Happy gaming! happy

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