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Ankama Trackers

Logging on through Ankama Launcher - "Playing with more than one account is not allowed on this server"

By aquacapital#1233 - SUBSCRIBER - March 30, 2023, 11:31:49
Reactions 40
Score : 4
I got the same problem cause i used a phone number i found on the internet and now someone else is using the same number and maybe online and i just cannot enter the game 24/7. maybe i should just contact support and ask them to change my phone number to my personal number .
0 0

Indeed if you are not using your own personal phone number, this could definitely cause access issues since Draconiros only allows players using a unique e-mail and number on their account to enter.

I highly recommend you write a ticket to the Support team and explain the situation so they can help you change your account's phone number!
Score : 92
Same issue for me on Draconiros. Error went away and now is back again today. Very frustrating.
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Hello everyone,

We apologize for this inconvenience and understand how frustrating it is to not be able to reliably access the game. The team is hard at work at the moment to try and fix this issue once and for all.

I will update you all as soon as I have news on this.
Thank you for your understanding in the meantime.
Hello everyone!

The Draconiros server access issues should be solved after this morning's maintenance!
If you are still experiencing this error message, don't hesitate to let me know.

Happy gaming!
Score : 23
It seems to be working again for me, finally. I can log in and play the game again after the 2.67 release has been deployed. Thank you for fixing the bug.
I am curious though if there is gonna be any form of compensation? Draconiros is the only server me and my friends play on and I have lost a lot of my subscription time on this bug.
0 0

I'm very happy to hear you can access Draconiros without issues now!
You can find the compensation details and all info about it here and you can claim the compensation in the shop here!

Have a great weekend!
Score : 1
I have been getting this for weeks now. I'll be playing then get dc with the caution sign saying someone else is logged in. I then would have the completely exit out of dofus then launch it again to play. 
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