Hello!
I am sorry to hear that.
Usually a long waiting time simply means there are no players to match you with currently waiting in line. As the game does not want to match you with players not on your level, the waiting times can stretch as it tries to find the appropriate match for you.
With that being said, I will escalate your feedback to the game team regarding the Kolossium matchmaking, as 3 hours of wait is definitely a very frustrating situation.
I apologize again for the inconvenience and thank you for your understanding.
For additional information, if you try to access a 3v3 match with another character of a different level, are the waiting times similar or can you find a match quickly?
See message in context
I am sorry to hear that.
Usually a long waiting time simply means there are no players to match you with currently waiting in line. As the game does not want to match you with players not on your level, the waiting times can stretch as it tries to find the appropriate match for you.
With that being said, I will escalate your feedback to the game team regarding the Kolossium matchmaking, as 3 hours of wait is definitely a very frustrating situation.
I apologize again for the inconvenience and thank you for your understanding.
For additional information, if you try to access a 3v3 match with another character of a different level, are the waiting times similar or can you find a match quickly?
I am sorry to hear that.
Usually a long waiting time simply means there are no players to match you with currently waiting in line. As the game does not want to match you with players not on your level, the waiting times can stretch as it tries to find the appropriate match for you.
With that being said, I will escalate your feedback to the game team regarding the Kolossium matchmaking, as 3 hours of wait is definitely a very frustrating situation.
I apologize again for the inconvenience and thank you for your understanding.
For additional information, if you try to access a 3v3 match with another character of a different level, are the waiting times similar or can you find a match quickly?
I still was trying to find 3vs3 match, and still nothing.
Check my rating on 3vs3 on webside, it's -1. i don't know why.
My rating must be bugged.
Bump
Any new info? Did some 1 check it already ? i'ts more then 2 weeks and i still can't do a koloseum match.
That's just give a view, how mutch you don't care about English comunity
Playing this game without support is pointless, cya
I hope you understand my annoyance, it's been almost a month since I reported the issue and I haven't received any concrete response yet.
The pvp content is what I love most about this game and I just can't do it. If with today's patch, the problem is not solved, I will apply for a refund for p2p. I will not pay for an incomplete game that doesn't have player support.
Regards,
Kamil
I would also like to add that my 1vs1 rating is also bugged.
I'm fighting lvl 200 in a really decent set, rated 2000, if I had a normal rating I'd get a lot more currency for collotokens. I get 2 or 3 times less per fight. And here I expects some reasonable compensation too.
test
I will look into this issue and get back to you when I have more information.
I thank you for your patience and understanding in the meantime!
The team is aware of some issues affecting the Kolossium rankings.
Those issues are generally solved after a new season and a reset of the rankings.
I invite you to write a ticket to the Support team so they can look into your account more closely and help you solve this problem (as on my side, my ressources are limited for those types of account-related issues).
Thank you for your understanding.
So after a month sice i reported the bug, you are telling me, that the team is awere of the problem? Are you serious?
It seems like You didn't fix the bug, You just wait for next kolossium season to reset all rankings of players? Do I understand it correctly? And when the next season starts then?
What about compensation for the 1vs1 fights fights on the coliseum with an underrated rating due to which the rewards were underrated. Simple math, You can count it easy.
As you can see on screen bellow, support team direct me to forum.
In no game, did I feel so disrespected by support as here.
You all just replaying without any progress in the topic I made.
Greedings,
Kamil
Do you guys even read what I write?
I have escalated this to the team and they will investigate this bug closer so they can find a solution. If you have any other information on this issue, such as screenshots for example, it would be very useful for us.
Thank you for your patience in the meantime.