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Cant log in

By zakuzaku-u - SUBSCRIBER - October 03, 2019, 03:02:40
AnkaTracker

Hey everyone im trying to return to the game but sadly i can't actually get into the game. Every time i launch it it says i have to login with the launcher(which im already signed in on) but it says i have the wrong name or password does anyone know how to fix this

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First Ankama intervention

Hey there,

There are different issues, that could come up:
- DOFUS Retro does not like special characters in your login or password.
- If you are trying to multi-account, then you need to type your login credentials manually for all but the first instance.

If this doesn't help, please let me know, which game you are trying to log.

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Hey mine also does this the workaround I have is to launch the ankama launcher then open 2 dofus windows . The second one will let you manually enter your username and password 

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Hey there,

There are different issues, that could come up:
- DOFUS Retro does not like special characters in your login or password.
- If you are trying to multi-account, then you need to type your login credentials manually for all but the first instance.

If this doesn't help, please let me know, which game you are trying to log.

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