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Unable to log in.

By polonista-vaa - SUBSCRIBER - December 03, 2019, 10:42:58
AnkaTracker

Since today whenever I try to log in to Dofus through the launcher I get a message "The account name or password you entered is incorrect".I can  log in on the website or launcher using the same login and password. Yesterday everything was ok. Any solution to this? 

1 0
First Ankama intervention

A patch was deployed this morning to fix the login problems. Everything should be OK now. If not, please do let me know! smile

See message in context
Reactions 11
Score : 158

Same here, can't log in at all.

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Score : 454

+1
There's a post in Twitter Ankama knows this issue and they're trying to figure it out... All news so far.

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Score : 55

ok, thanks. Good to know I'm not the only one and that they're trying to fix it. 

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Score : 675

I have the same porblem too. I have tried clearing the cache didnt work for me.

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A patch was deployed this morning to fix the login problems. Everything should be OK now. If not, please do let me know! smile

Score : 280

IT IS NOT FIXED. I HAVEN'T BEEN ABLE TO LOG IN FOR DAYS

2 0
Score : 16

i cannot login, too 


 why ur remove login panel?
1 0
Score : 280

I also can not log in! FIX THIS PLEASE I WANT TO GO TO KWISMAS ISLAND

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Score : 1

i have tips, try to open 2 tab. tab-2 will have login menu. 

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Score : 1

Still can't log in

0 0
Michalllll, as an interim solution, have you tried to (or even, are you able to?):
  1. run a second DOFUS client
  2. log in via that second client

Is anybody else experiencing this problem again?