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Cannot open multiple Dofus instances (multi account bug)

By Semoht - FORMER SUBSCRIBER - January 26, 2020, 02:43:21
AnkaTracker

Hello,

Something is going wrong with my launcher. When I click "play" for the first time, it opens a Dofus instance (window) normally. But, when I click "play" again, it says that it's opening 2 instances; however, it does not open another Dofus window. Does anybody know how to fix this bug?

P.S.: Randomly and rarely, I manage to open 2 instances, I don't know why.

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First Ankama intervention

Hello!

Apologies for the delay in getting back to you on this.
When you click the second time you get "2 instances running..." over the Play button in the DOFUS section of the Ankama Launcher, but you only have one client that opens as the second one never opens, is that correct?
I must admit I haven't heard of this one before.
Could you try "Ctrl" + "2", instead of clicking twice on the Play button? What happens when you do that?

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Hello!

Apologies for the delay in getting back to you on this.
When you click the second time you get "2 instances running..." over the Play button in the DOFUS section of the Ankama Launcher, but you only have one client that opens as the second one never opens, is that correct?
I must admit I haven't heard of this one before.
Could you try "Ctrl" + "2", instead of clicking twice on the Play button? What happens when you do that?

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Score : 1

I am having the same problem and I tried you’re suggestion. Was there ever a fix for this? Clicking “ctrl 2” says 2 instances but still only open the one

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Score : 7

I've installed the new Macos BETA, It opens an empty screen for me, and sometimes 1 instance works. Multi logging is not possible

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Hello,

There has been a client patch in the morning addressing some connection problems on Mac OS. Please check, if that has fixed your issue. 

If you still have that problem, please contact support and make sure to include a screenshot and further information, like the client version and the OS version.

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