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Problems With Launcher

By bolsak3 - SUBSCRIBER - January 28, 2020, 18:48:03
AnkaTracker

Hello, 

I am having difficulty getting past the launcher i have re-downloaded the launcher and game 3 times but every time I do upon loading of Dofus i will get this error message "Unable to load file://data/i18n/i18n_fr.d2i" and my game load will be stuck at 56% any help would be great.

Thank you!

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First Ankama intervention

Sorry to hear about this issue. 

Could you try the following manoeuvre, please:

  • On Ankama Launcher:
    • go to the DOFUS options
    • Select the "Installation Directory" tab
    • Click on "Open the Game Folder"
    • Open the "data" folder
    • Delete the "binds", "com", "common" and "i18n" folders
  • Return to Ankama Launcher
    • go to the DOFUS options
    • Select the "General Options" tab
    • Repair


This should fix the problem.

If not, please contact the Ankama Support. If you end up having to create a ticket, please include the following so to save you time:
  • Proof of ID
  • a screenshot of the error message you received
  • the link to this thread you created to demonstrate that you have tried the above-listed troubleshooting steps.

  Good luck!
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Score : 4

Which OS are you working on?

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Score : 44

Windows 10

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Sorry to hear about this issue. 

Could you try the following manoeuvre, please:

  • On Ankama Launcher:
    • go to the DOFUS options
    • Select the "Installation Directory" tab
    • Click on "Open the Game Folder"
    • Open the "data" folder
    • Delete the "binds", "com", "common" and "i18n" folders
  • Return to Ankama Launcher
    • go to the DOFUS options
    • Select the "General Options" tab
    • Repair


This should fix the problem.

If not, please contact the Ankama Support. If you end up having to create a ticket, please include the following so to save you time:
  • Proof of ID
  • a screenshot of the error message you received
  • the link to this thread you created to demonstrate that you have tried the above-listed troubleshooting steps.

  Good luck!
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Score : 521
I am having the exact same problem.
My operating system is Windows 7 32-bit.
I tried doing the following too,it did not help:

"On Ankama Launcher:
go to the DOFUS options
Select the "Installation Directory" tab
Click on "Open the Game Folder"
Open the "data" folder
Delete the "binds", "com", "common" and "i18n" folders
Return to Ankama Launcher
go to the DOFUS options
Select the "General Options" tab
Repair"
Please help.
 
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