Dofus does not start when I click "play" in the launcher

By Stidzz#3048 - FORMER SUBSCRIBER - April 04, 2020, 13:23:56

AnkaTracker

Hi there,
I have some troubles starting dofus since yesterday. When I click "play" in the launcher, the dofus's window is blank and freezes.

Here is what I tried already:
- Restarting
- Clearing the cache of windows
- Repairing from launcher
- Reinstalling the game

I would love some help if someone came across the same problem.

Cheers

First Ankama intervention

[Ankama]DOFUS - ADMIN - April 06, 2020, 14:02:19

Hello,

I'm sorry to hear about your issue. You already took the usual steps to solve the problem. If the issue is still actual, please contact support for further help.

See message in context

Reactions 2

[Ankama]DOFUS - ADMIN - April 06, 2020, 14:02:19

Hello,

I'm sorry to hear about your issue. You already took the usual steps to solve the problem. If the issue is still actual, please contact support for further help.

Score : 344

Daetal#5815 - FORMER SUBSCRIBER - April 08, 2020, 14:50:27

error: [1034 RELEASE] TypeError: d.compile is not a function at _.location [as start] (c:\users\me\Local Settings\Application Data\Programs\zaap\resources\app.asar\webpack:\src\main\games\release.js"835:33)

Game works by running Dofus.exe directly instead of trying to use the broken Ankama Launcher. Get warning that not using Ankama Launcher may cause "malfunctions". Lol.

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