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http request failed when trying to log in

By mateuszkwkzofiowka - SUBSCRIBER - April 09, 2021, 10:24:50
AnkaTracker

Hello,

I'm trying to log in and I keep getting this error I can't log in through facebook either it just freezes. Just like 3 days I couldn't log in neither in game or website because of some problem that some guy raised on their french twitter that wasn't even compensated or apologised for. Is this game still worth subscribing?
I played this game over 10 years ago and I never had such problems logging in.

0 0
First Ankama intervention

I am sorry you are encountering some difficulties.
Could you please share screenshots of the errors you are getting?

What is the version of your Ankama Launcher? Did you try a reinstallation?
 

See message in context
Reactions 5

I am sorry you are encountering some difficulties.
Could you please share screenshots of the errors you are getting?

What is the version of your Ankama Launcher? Did you try a reinstallation?
 

Score : 26
https://ibb.co/2FR7cVs
I got the latest launcher I just started playing a week ago. It worked later on so I thought it could due to backup but this morning it's happening again! When I log through facebook nothing happens and I tried reloading launcher.

3am trying to play some before work and again same problem what a waste of money that is
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Hello again.
Were you able to connect in-game since your last message? If so, were you able to do so by changing the setup or making modifications to your connection (for example, switching to your phone internet)?

If the problem persists I would invite you to contact Ankama Support so that they can investigate your case.
Please be as descriptive as possible in your ticket and make sure to attach your Ankama Launcher logs in the ticket.
To retrieve your Ankama Launcher logs:

  • go to "Settings" (the cog icon at the top right hand side of the Launcher itself),
  • select the "Assistance" tab, and the forth option is "Logs".
  • As mentioned in the description, copy the "application.log" file and attach it to your Ankama Support ticket.

Please do not paste its content on a forum reply!

 
Score : 1

yeah same thing is happening to me. getting http request failed

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Score : 1
Im getting the same thing too.  Its not all the time bit it takes like 5 mins to finally let you log in.
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