Black screen when watching videos

By heikedi#4733 - SUBSCRIBER - July 08, 2021, 05:48:49

AnkaTracker

When I try watching videos on the launcher, I can hear the audio, but don't see any video - it's just all black (I tried Kerub's Bazaar, Mini-Wakfu, and Wakfu; all have the same problem). I'm subscribed, I have the latest graphics drivers, the latest version of the launcher, and I don't see any errors in the log file.

Is there anything I can do to troubleshoot this? I couldn't find any support for the videos.

Fixed in current build, thanks.

Reactions 2

Score : 1

KurbanEmreOzTurk#3020 February 27, 2023, 13:55:53

did you find anything or fix it ?

[Ankama]DOFUS - ADMIN - February 27, 2023, 19:38:18

This problem should be fixed in the current launcher. If you are still experiencing it, I invite you to open a new topic with more details about the problem (and details about your operating system and such) so we can have a look, as to not re-open topics that are too old!

Thank you for your understanding!

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