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Ankama Trackers

Cannot open game from launcher

By The-old-ones#3536 - FORMER SUBSCRIBER - March 31, 2023, 09:50:12
AnkaTracker
When I click the play button in the Ankama launcher a screen opens with the "connect with launcher" button but if I click it nothing happens. I have attempted to redownload but Dofus and the Ankama Launcher but nothing happens. 
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First Ankama intervention
Hello!

Are you still experiencing connection issues after the maintenance?
Fiora's solution might be helpful as changing the connection settings often allows players to get back in game!

Thanks in advance.
See message in context
Reactions 10
Score : 1
Hi,

I have the same issue. I can log into Tal-Kasha with all accounts expect this one. Don't know how to fix the problem.
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Score : 131
Bump
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Hi there,

Can you try changing your Launcher settings to connect to server choice, as opposed to connecting to character selection or directly to the game?

To access these settings, click the gear icon in the Launcher located under the Play button. In the General settings section, there's a drop down next to "Connection." Select "...to server choice" there. Let us know if that changes anything.
Score : 46
Had the same problem, tried changing to connect to server choice, doesnt work for me.
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Score : 1
i got the same problem i cant log in!
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Score : 44
same problem...... and a subscriber
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Score : 17674
Apparently there is a problem with the servers block, "on-call" techs are there now trying to solve it.

On their Twitter for DOFUSfr:
"Good evening dear adventurers of the World of Twelve, The on-call team is in the process of solving the incident on the connection servers blocking entry into the game. The players currently in the game are not affected. Thank you for your reports!"

I havent been able to log for over 4 hours...... 
yet again a clear, for the whole world to see,  indication that they inform only the FR community but not other language communities VITAL information of something that is impacting a service WE PAY FOR theres NOTHING on the other language Twitter accounts, or Facebook or even the forums.
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Score : 255
The french government and ankama have a lot in common in terms of respect for other cultures. 
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Hello!

Are you still experiencing connection issues after the maintenance?
Fiora's solution might be helpful as changing the connection settings often allows players to get back in game!

Thanks in advance.
Score : 918
I'm having the same issue after todays update.

I can open Dofus Retro and the rest, but not normal Dofus to log into Talkasha.
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