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Score : 5279

HUGE Lag Spike a bit before midnight DUT ! Will it repeat? Will it be fixed? Also, loads of lag in event's dungeons rooms :(

By bohemia#2044 - SUBSCRIBER - January 21, 2023, 00:26:05

AnkaTracker

Good evening,

As the title says:
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HUGE Lag Spike a bit before midnight DUT! I was helping a guildie with Cania Bandits from Cania Map; both had to relog a few times, cuz game was unplayeble, nothing worked: ap/ mp points/ spells/ etc; lucky that I have brought more chars with enough HP to "resist" the 1-2 mins needed for relog + rejoining the fight, each time; not funny, especially for my guildie...

Then, as usual, whenever there is an event, in the rooms of its dungeons is usually a lot, but I mean A LOT of lag, requiring often relog, or even more drastically, close game completely with Launcher included too and restarting it all; or even needing a machine (laptop/ pc) reboot, cuz it lags the whole machine.

Have a good evening all!
&
Happy Gaming!

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[ EDIT : Jan 29, 2022 ]
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The ...
... L-A-G ...
... ... is ... ...
... ... ... still ... ... ...
... ... ... ... there ... ... ... ...
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Pweeeettyyyyyyyy pwetty pwetty, WELP ??!!
Ty in advance!

First Ankama intervention

[Ankama]DOFUS - ADMIN - January 30, 2023, 15:56:42

Hello!

Can you please let me know, does the lag happen every day around midnight? Or only on specific days or with specific instances?

In any case, I have reported the issue to the team so they can look into it, but any additional details that could help us are welcome!

Thanks in advance.

See message in context

Reactions 18

[Ankama]DOFUS - ADMIN - January 30, 2023, 15:56:42

Score : 5279

bohemia#2044 - SUBSCRIBER - January 30, 2023, 16:07:57

It first started around a random midnight, but since then, my chars get lagged after 2-3 hrs of playing, sometimes even way sooner, especially if I am running the current event's dungeons; I am playing 4 to 6 chars at a time, most of the time in full 8 chars groups.

Last night, for example, half group was so lagged, that half of chars were almost froze, in Lady Water in Pandala, that I had to quit fight, close Launcer, relog everything back; twice; till it decided to work a bit...

1 reply

Score : 5279

bohemia#2044 - SUBSCRIBER - February 02, 2023, 15:01:48

And lag still there, even at 3 pm DUT sharp, can use about 3/4 of ap/ mp, and I've just logged, half hr ago + - ; 6 chars me + 2 chars a friend of mine, in group.

[Ankama]DOFUS - ADMIN - February 02, 2023, 15:57:39

Hello!

Can you tell me how long this lag lasts for?

Do you also experience lags around 8 a.m. and 4 p.m.? It is normal to experience lags around these times due to regularly scheduled server backups. happy

If you can give us more info as well, such as your internet access provider, that would be very useful.

I also invite you to try to connect on other servers during those lag times to see if the issue is localized to TalKasha only.

Thanks in advance!

Score : 5279

bohemia#2044 - SUBSCRIBER - February 02, 2023, 17:58:39

Well, I have to relog quite often, every 1 - 2 - 3 hrs; but if I want the game more or less playable, I need to relog every 1 or 2 hrs.
How long does it last for? All the time, I'd say ...
I am not sure how relevant my net provider is, on a public forum, where anyone can google and see possible location/s and whatnot ... And I don't see it relevant, since most of the people I know complain of awful lag, installed quite soon after logging = in max 1 - 2 hrs >>> game almost unplayable.
I do not have characters on other servers ... Not atm, anyway ... But I do have some serious pneumonia irl ... So you will excuse me if I postpone that for a later date.

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PS: Part of the reason I don't see relevant to provide my net provider (esp. when players around the GLOBE complain of the same laggy issue, not only from my region/ country/ continent, is that you guys do not consider relevant for us to know at least who up/down-voted us; I think both, up/down-voting should come with certain responsability while also assuming own act of pushing an arrow up / down (if not having to also give at least a 10 words sentence reason for doing so).
It aint just me, they're more of us, vet players and vet forumers, who have even their bugs reporting threads or posts downvoted, by offsprings of marshemallowes and of forest mushrooms and whatnot, of the world of 12, ofc.
But, rest assured, that those of us, who have grew thick skin cuz of some around here or ig, the more downvoted and nasty comments will get, the more will determine us to keep posting, and not to annoy you, but cuz we like this game a lot, maybe even too much. tongue

Summarising, it would be nice if company would care to implement the feature that allllll social media has: show who has hit a like/ dislike button, etc.
Many thanks in advance for considering it.

Oh, and one more PS, if I may: I aint sure if requesting players to post online their phisical net comapany doesn't break a bit gdpr balbblablbal rules around nowadays? I aint sure, that's why I am asking...
Tho seeing the "fans" and the "~~fans~~" I got ... probs is best to keep that for myself. wink

1 reply

Score : 5279

bohemia#2044 - SUBSCRIBER - February 03, 2023, 11:21:42

Less lag today, in Pandala ... yay ... noon DUT. wub

Score : 5279

bohemia#2044 - SUBSCRIBER - February 03, 2023, 13:37:18

8 lot groups:
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[Damadrya's Bamboo Grove Key] - went smooooth as gob dung, yay
[Fouxwork Factory Key] - starting to get lil laggy, the more gliphs I walk over, the lil laggier is getting; not sure if an intended feature, or just bug/ not so well programmed, as +ap all chars @ eni spell, used to be, till lil while ago; in it atm; I'll keep you posted;
[Wind Dojo Key] - running rather smooth, xcept, a bit, last room, and gliphs walking over, again ... but way better that foux dng;
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if it also matters, maybe:

my laptop can work both on cable and wifi, I'm on more chars and so is my friend (no clue is wifi or cable, for my friend, tho);
I haven't tried in sometime 4G, but last times I did, it didn't work at all : (((
the same was as gliphs on mobs in pandala (dungeons, haven't tested outside so far) lag me after / while passing on gliphs, and the same way as eni + 1 ap @ all chars used to take almost whole turn to get "performed", enu's pandora's box lags a bit and takes a while to be "performed", the more lagged, the more % of the turn taking for performing;

Score : 5279

bohemia#2044 - SUBSCRIBER - February 09, 2023, 10:14:50

Hello,

Za LAAAAGGG is still there. Often, people ask in /g. /a, or even /c, if they're only them having heavy lag, or is it anyone else...

I've just done a lil pandala soul in Arena, Bonta, map bottom left (to avoid the lag of map bottom right, preffered by leecers and leechees by far); me, on 6 chars + 2 guildies came too, so 8 man group, on a 8 mobs soul (a random boss from pandala); the fight got lagged, heavily, after mid fight, till end, that now I need to even reboot laptop, not only relog clients and/ or launcher. I wonder, is it cuz the soul is from pandala, and it carries its lag from that area? Cuz map bottom left seemed to be relatively okay before for lil guild souls runs, for xp and/ or drops.

[Ankama]DOFUS - ADMIN - February 15, 2023, 19:54:54

Does this lag issue also occur when you are only logged to a single character?
Have you experienced it again in the past couple days?

Thanks in advance,

Score : 5279

bohemia#2044 - SUBSCRIBER - February 16, 2023, 07:56:46

Hello,

I usually log:
- 6 chars, most of the time, when doing fights, etc;
- 2 chars, when I mage or level some magi (one holds runes and items cuz of +++ pods on it, one mages);
- 8 chars, when trying to see if it would be playable (laptop capacity wise, ma girl pink brain wise, and lag wise).

Would it be okay to try with 2 chars? And see how lag goes? I raaaarely log just 1 character,,,

And yes, ZA LAG is still there; esp. in Pandala dungeons (I haven't done much fighting on Pandala maps, outside dungeons), in Arena (esp. on maps with best set up for leeching sessions, so I avoid those, when I do my souls for drops, even if they're just 2-3 fights going on, on bottom right Bonta arena map, it still lags me, if I try to play on that map, with 6 - 8 chars group (some of mine, some of my guidlies who also come sometime).
Usually ZA LAG comes after 1-3 hrs of being logged on, even if I am a lot afk lately (bronchits ftw, atm; on 3rd antib attempt... so ... lucky me! xD ); it is more "intense", the more chars I have logged at same time, and the more I am logged, regardless of if I am fighting continuously, or just afk/ fight on 50-50% of time.

Score : 5279

bohemia#2044 - SUBSCRIBER - February 21, 2023, 20:30:50

Hello,

I'd like to tell (write) what just happened, literally a few minutes ago, at, being 8:18 PM, DUT, the time of starting to write this:

- a friend asked me to help with tiles, for Xelor home, Amakna;
- he only has a char, so I logged 6 of those I got subbed atm, cuz quest/ tiles needed 7 chars for tiles posing;
- he tp-ed group to Tofu House;
- from there, to avoid lag, I moved chars 1 by 1, to location of home of Xelor;
- when 6/6 of mine + 1/1 of his were in front of Xelor house, we entered;
- we did the tiles posing, as required, in some rooms;
- towards end of the run to Xelor, mask, who was logged 1st, was so, but so lagged, that even if she was going 1st towards the new tile pose, and she was appearing as on the new position on other characters' screens, on mask's screen it was needed all the time that my other 5/6 used to move to the right tiles;
- when we all finally got to Xelor, mask was that lagged, that even typing on chat was almost impossible, it was in slow motion, and its window was unresponsive various times, for several seconds;
- I would imagine, but, of course, I can not know for sure, that all the lag came from rushing through the doors, almost at same time, 7 chars, when doors got open;
- yet the weird part is that only first char logged, mask, was the one with severe lag, the others were more or less ok;
- as background info: mask and another char of mine have been online before today, maging: well, one maging, the other holding runes treasure; while being afk cuz of a phone call and cuz of playing with our kitteh irl, both got d/c; when I got back, I logged in, with the Launcher open from before; then when friend saw me online, he asked for tiles pose, so only then I logged 4 more chars.

Score : 5279

bohemia#2044 - SUBSCRIBER - February 27, 2023, 02:50:57

Hello again,

I am still experiencing random lag, if Launcher is open for "too long" (as in, for more than 2 hrs, I'd say).

If ZA LAG is there, then, even if I manage, sometime with lil delay of a sec or a few per client, to close all clients that I have open ... I still have the Launcher issue: it won;t close, saying I got still stuff open; that can go from a couple of secs to a couple of mins:
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Q's :

Is it safe/ okay to just close Launcher form "x" or to "force" it to close? Or would I risk compromising data, if I were to do that?
And better wait, till I can close Launcher "properly"?

PS : The "delay" experienced in closing the Launcher is there, even if just 2 chars are logged for more time, one holding runs, one maging; so, no fancy combats, with glittering spell animations and sparkling fatal blows to potentially lag it all .. just boring runes, 1 by 1 ...

[Ankama]DOFUS - ADMIN - February 27, 2023, 18:20:07

Hello, it is difficult for us to localize the issue at the moment since we do not notice any latency peaks at the given times and they seem to be happening at various times on your side.

It is possible that the lag is linked to your machine or Internet connexion. Have you tried connecting only one character to see if this issue is there? Or seeing if the issue occurs on other servers as well or if it only happens on Tal Kasha? Without additional info, it is difficult for us to investigate and localize exactly where or why the issue is happening.

Thank you for your understanding.

Score : 5279

bohemia#2044 - SUBSCRIBER - February 27, 2023, 19:09:04

The lag comes even when I got only 2 chars online, but after longer time.

And, I forgot:
Sometime a char/account can not log; I have to close its window, and retry to log it:
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And no, it is not just me, my friends / guidlies are experiencing the same lag; tho the bigger the group of characters, the bigger and sooner the lag comes.

Score : 5279

bohemia#2044 - SUBSCRIBER - February 27, 2023, 22:56:02

I don't know if it matters, but most of the time I am logged on 4 - 6 chars, in groups of 6 - 8 characters, 99% of the time in dungeons, rarely on random fights on random maps.

When I log less chars, I usually log 2: either to craft, using 2 banks = 2 chars = 2 accs; either to mage, using one char to hold items and pass them to the other by categories, while the other holds runes.

Score : 5279

bohemia#2044 - SUBSCRIBER - February 28, 2023, 16:09:55

Update:

- I had the Launcher open from probs. 10 am dut + - till 4 pm dut + - ;
- I played a lil, but lil stuff, nothing fancy, on crazy laggy maps or dungs ;
- I had to afk a lot, so often all chars logged got d/c (speaking about getting d/c, for inactivity, it seems to me that the deadline to trigger it is a tiiiiiny bit shorterish? maybe it could be extended a liiiiiiil bit? just saying ... it hardly give sme time for coffee/ cig, or for quick snack ...) ;
- when coming back to desk, I relogged the accs, on T.K., all of them; without closing Launcher tho; and probs. I should have done that, from time to time?

Anyway, what I meant to say is that lag seems to be building up, slowly, even when inactive and getting d/c from server; so, probs, it is a good idea not only to relog chars from time to time, but also to close Launcher and reopen it.

And I still get that msg, if logged on Launcher for a while, and then I try to close it, that:

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even if I have been afk for a bit and all clients got d/c like half hr ago or so; or if the clients are logged but "just" lagged and I need to close everything and reopen; it lasts from couple of seconds till couple of minutes, till I can properly close Launcher.

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