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DOFUS 1.29 - Duplication bug

By [Ankama]DOFUS - ADMIN - August 02, 2019, 17:00:00
AnkaTracker

Hello everyone,
The duplication bug on the 1.29 DOFUS servers has been identified by our teams. This issue will be fixed by the end of the month or, at the latest, early September.
There are no plans to rollback these servers. Players are invited to continue to play while waiting for the fix to be deployed. Additionally, no sanctions will be applied as the servers 1.29 were delivered as is

Thank you for your understanding and happy gaming!

First Ankama intervention

Hello,

In a previous message about the duplication issue and the consecutive great abuse on Eratz and Henual, we announced you a rollback to the 14th of July. There was quite a reaction from a big part of you because you didn’t want to lose all that game time and we listened to you. Accordingly, we’ve decided to rollback to the saved data of July the 31st 2019.

For this occasion, we will be injecting a compensation on every active account during the rollback period:

  • 10 subscription days (as a token)
  • 15 Tempus Bloomus
 
And also, a double XP weekend=1.5rem will take place on both servers!

We will get back to you this week to provide more information on that bonus weekend, but also on the dates for the fix application and the reopening of the servers. Meanwhile, we thank you for your patience and understanding.
 
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Due to the response and exploitation that took place following our previous announcement regarding the 1.29 servers, we are obliged to carry out a temporary server maintenance. 
Starting Monday, we will review the technical resources at our disposal on the 1.29 servers ( including a rollback, if it is a technical possibility) to solve the problem. 

We thank you for your understanding and we will keep you posted throughout the upcoming week regarding possible solutions. 
 

Hello,

Following the massive exploitation of a duplication bug in recent days, we were forced to perform an emergency maintenance on the DOFUS 1.29 servers Eratz and Henual. This maintenance allowed us to limit the unpredictable side effects caused by malicious players who could have taken advantage of the mass item duplication to generate income or impact other game servers illegally. By placing the servers under maintenance, we made sure these players were unable to access their inventory. This is also why we won't reopen the servers until the problem is resolved.

The analysis conducted this morning allowed us to determine that this bug has been present on the 1.29 servers for a very long time, that it was also known to many players who used it to manipulate the economy, and that a form of concerted secrecy was kept on the matter to preserve their advantage.

Considering the longevity of this bug, it is impossible for us to perform a rollback that completely removes this bug’s impact on the game. It is also impossible for us to accurately identify all the players who have benefited from it since its discovery.

As a reminder, the 1.29 servers were delivered “as is”, with their defects, to satisfy a community request. We are talking about a “bonus” service, offered as part of a subscription to Dofus 2.x. However, we take this situation very seriously as it has had a tremendous negative impact on the enjoyment of many players in recent days.

We have, therefore, decided to implement the following measures:

  • A patch will be deployed on both servers to solve the duplication bug.
  • A rollback will be performed using the data from the July 14 backup, to erase the massive abuse that occurred in recent weeks, following the release of the duplication bug replication method.

We will soon announce the compensation that will be offered to players affected by this rollback - depending on the deployment date of the fix. As such, there is no need to ask us about compensation until the problem has been resolved.

Additionally, these events encourage us to unveil one of the surprises we have in store for you for DOFUS’ 15th anniversary a little earlier than expected!

To celebrate this important anniversary, we had already decided to offer a new server, called DOFUS Retro. DOFUS Retro is version 1.29 with some ergonomic and functional improvements described in this post: https://www.dofus.com/en/forum/1119-1-29-eratz-henual/335132-follow-up-dofus-1-29-survey

This server will allow players who want to rediscover the joys of 1.29 to start their adventure with a new character, on a brand new server, while enjoying some improvements. This version will also mark a slight evolution of regarding our 1.29 policy.

Access to Dofus Retro will always be offered as part of a DOFUS 2.x subscription, but we will reserve the right to make occasional changes (careful, we do not plan new content nor dedicated CMs, but rather slight modifications when the opportunity arises). 

A news publication will be released in the coming weeks to tell you more about it.
 

Hello,

In a previous message about the duplication issue and the consecutive great abuse on Eratz and Henual, we announced you a rollback to the 14th of July. There was quite a reaction from a big part of you because you didn’t want to lose all that game time and we listened to you. Accordingly, we’ve decided to rollback to the saved data of July the 31st 2019.

For this occasion, we will be injecting a compensation on every active account during the rollback period:

  • 10 subscription days (as a token)
  • 15 Tempus Bloomus
 
And also, a double XP weekend=1.5rem will take place on both servers!

We will get back to you this week to provide more information on that bonus weekend, but also on the dates for the fix application and the reopening of the servers. Meanwhile, we thank you for your patience and understanding.
 

The 1.29 DOFUS servers Eratz and Henual should open shortly, so long as all goes well. mute
For technical reasons, the data used for the rollback won't be the same on both servers: as expected, Eratz rollback will use the backup from July 31 while Henual's rollback will use the data from July 28.

We will re-evaluate the compensation we had previously announced for both servers. We will provide more details on the subject soon. wink

Thank you all again for your patience and understanding.

Hi again!

Here are the compensation details!

Eratz -  Rollback of nine days

  • 25 Tempus Bloomus
  • 10 subscription days

Henual - Rollback of eleven days
  • 30 Tempus Bloomus
  • 12  subscription days

A double XP weekend will take place on both servers.

Hello everyone,

  • The compensations for Eratz and Henual servers have been credited this morning (Paris time).
  • The Double XP weekend will be this weekend (August 24 and 25).


Happy gaming!

Talora