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DOFUS Retro patch 09/12/2019 and compensation

By [Ankama]DOFUS - ADMIN - December 10, 2019, 15:00:00
AnkaTracker

Since last week, some players have been experiencing not just difficulties in playing DOFUS Retro, but also in playing under the right conditions. We are genuinely sorry about it and we want to assure you that we are doing everything we can to get everything back to normal as soon as possible.

At the start of the month, we provided you with a code that granted you a free 2-day subscription token. This compensation is insufficient, given the discomfort the situation has caused.  As such, and following recent events impacting DOFUS Retro, players who logged in between November 18 and December 6 will receive a 2-day subscription token as compensation. Players on a 32-bit operating system, who logged in during the same period, will receive a 7-day subscription token as compensation
This compensation will be injected in the days following the deployment of the DOFUS Retro patch. 

Patch

A patch was deployed on December 9 to address the following problems:
  • Black screen at the launch of the game.
  • Cache problems, which forced players to empty their cache very often.
  • Corrections to glyph colours.
  • Revisions to the font used in Wanted Notices.
  • Corrections of the tactical mode rendering.
  • Performance stabilisation on the Windows 32-bit client.
  • After performing a search for "Full Soul Stones", the purchase of an item will see the search results in the marketplace refreshed.
  • Bank search issues have been corrected.

As the trial with players on the pre-release proved to be conclusive, we might repeat the experience for future DOFUS retro updates. We warmly thank all the players who helped us in testing this patch. kiss
 
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