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DOFUS Retro - Offline servers and Rollback

By [Ankama]DOFUS - ADMIN - December 30, 2019, 18:45:00
AnkaTracker

Following the feedback we've received from the community and the survey we conducted over the last few days, we can confirm the existence of a duplication bug on Retro servers. As a reminder, such flaws need to be reported to the Ankama Support and never on the forum, so that they can be dealt with as efficiently and effectively as possible. 
 
This investigation was conducted discreetly, not only to avoid alerting those who exploited the bug, but also to be able to apply the correct and necessary sanctions against their accounts. It is for these reasons that we never communicate about such situations on the Forum, which we read daily. Please be advised that a first wave of bans has taken place, destroying the result of this bug exploitation; we will remain vigilant to ensure that the Retro adventure remains authentic and unbiased by any remnants of duplication. 
 
We apologise for the inconvenience this situation has caused. The discovery of this flaw is an opportunity for us to develop methods and processes that would minimise the risk of this happening again.
 
Therefore, all DOFUS Retro servers will be shut down at 7:15 pm CET tonight. We will proceed tomorrow morning with a rollback to the Friday 27/12 to Saturday 28/12 midnight backup. We will keep you informed during the day about the progress of the maintenance, on all DOFUS Retro servers.
With regards to compensation, we will get back to you once the incident has been adequately addressed.