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DOFUS and DOFUS Retro - unable to access the games - December 3, 2022

By [Ankama]DOFUS - ADMIN - December 03, 2022, 14:25:00
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Hello everyone, We're aware of the problems players are having connecting to DOFUS and DOFUS Retro. Our teams are investigating the situation as we speak. We will get back to you once we have more details on the matter.Our apologies for the inconvenience caused.

First Ankama intervention

Most connection issues have been resolved or are in the process of being resolved. As the situation stabilises, our teams continue to investigate the situation concerning latencies experienced on the servers.

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Most connection issues have been resolved or are in the process of being resolved. As the situation stabilises, our teams continue to investigate the situation concerning latencies experienced on the servers.

Our teams are still working to resolve the situation. We will get back to you as soon as we have more information to share.

Following an in-depth review of the situation, we were able to fix the connectivity and latency issues encountered since this morning.
Nevertheless, we will continue to monitor the situation. We apologise once again for the inconvenience caused.

Regarding compensation, we will get back to you next week on the matter once we can review and assess the impact of today's events.

Thank you all for your understanding and happy gaming.

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