Problems and solutions

Due to technical issues that blocked access to the Echo server on August 16, Ankama is offering a compensation package to all affected players.

• All accounts that had an active subscription between 00:01 and 23:59 (Paris Time) on August 16 and who also have a character on Echo have been credited with 1 day of subscription, effective immediately.
• All accounts that logged in to Echo between 00:01 and 23:59 (Paris Time) on August 16 have been credited with 2 packs of 30 Compensokens each.

You can find these packages credited to your accounts immediately.