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Launcher - Not working...

By ColiWobbles - MEMBER OF THE ZENITH - January 29, 2012, 22:58:01

Whenever I click play, and launch the Client it always comes up black, and not the usual Characters I see. It also doesn't work and never reaches past 53%, and I am unable to play at all... It has this;

"i18n initialized
[i18n] data.i18n_en.d2i parsed
colors initialized
file://content/themes/dofus1/colors.xml loaded.
font initialized
Theme "dofus1" loaded
Unabled to load file://data/common/data.meta
Theme "black" loaded
langFiles initialized
file://content/fonts/fonts.xml loaded.
config initialized
file://config.xml loaded."

Any help at all would be appreciated,
Will send to support, I suppose later on if I am unable to get it sorted.

Cheers,
- Spirit

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Score : 424

While I have no idea what might be the solution to your problem, I'm going to go ahead and say that if worst comes to worst, re-install.

Of course, because that'll take awhile, I'd recommend contacting support before that.

Best of luck, hope you find the solution to your problem soon.

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Shadow-Frost|2012-01-30 01:08:24
While I have no idea what might be the solution to your problem, I'm going to go ahead and say that if worst comes to worst, re-install.

Of course, because that'll take awhile, I'd recommend clearing the cache first.

Best of luck, hope you find the solution to your problem soon.
fixed tongue

but yes, if a cache clear does not work, do a completely fresh installation.
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Here is the manual cache clear for you, friend!

---------------------------------------
Contents1 - What is the fix?
1.1 - Fix for Windows XP
1.2 - Fix for Windows Vista/Windows 7
1.3 - Fix for Ubuntu 9.10 Karmic (Linux)
1.4 - Fix for Mac2 - FAQs

---------------------------------------
1 - What is the fix?
This fix is different from your normal in-game cache clear! The normal in-game cache clear seeks to erase all of the files that dofus currently uses which include but aren’t limited to, item names, locations, spell names, monsters, NPCs and statistic names. When cleared, all of these have to reload, but a lot of bugs occur when the files in your cache that aren’t controlled by the in-game cache clear just sit there. These files get read accidentally by the client and errors occur such as black screens and inability to talk. What this fix does, is it targets the entire Dofus cache! Instead of just deleting the necessary files, it deletes ALL of the files, the ENTIRE Dofus cache! What this does is it forces your game to create an entirely new cache with brand new game files. The only difference is, any files that were broken are either overwritten with good ones or they were deleted when you wiped the cache! That should fix MOST of the bug problems that you encounter!

1.1 - Fix for Windows XPHow to clear cache if your Operating System is Windows XP:

Step 1.) Go to C:\Documents and setting\[User]\Application Data\ ([User] refers to your Computer's User. It is different for everyone.)
Step 2.) Once there you'll see a bunch of folders representing the Dofus client. Among them will be "DofusOnline.XXXXXXXXXXX" or OTHER Dofus folders. Delete ALL of these directories. Restart Dofus 2.0 client (If you are having trouble finding this directory, use your Computer's 'Search' function)

1.2 - Fix for Windows Vista/Windows 7How to clear cache if your Operating System is Windows Vista or Windows 7:

Step 1.) Go to C:\Users\[Name]\AppData\Roaming ([User] refers to your Computer's User. It is different for everyone.)
Step 2.) Once there you'll see a bunch of folders representing the Dofus client. Among them will be "DofusOnline.XXXXXXXXXXX" or OTHER Dofus folders. Delete ALL of these directories. Restart Dofus 2.0 client (If you are having trouble finding this directory, use your Computer's 'Search' function)

1.3 - Fix for Ubuntu 9.10 Karmic (Linux)How to clear the cache if your Operation System is Ubuntu 9.10 Karmic

Step 1.) Go to Places -> Home Folder
Step 2.) Press CTRL-H to Show Hidden (or you can go to View -> Show Hidden)
Step 3.) Open -> .appdata Step 4.) Delete all of the Dofus folders in thereStep 5.) Restart Game


1.4 - Fix for Mac computersHow to clear the cache on a Mac

1. Click the "Finder" icon.
2. In the left column of the Finder window, locate your user name within the "Places" section. Click your user name. A list of folders will appear in the Finder window, including "Desktop," "Downloads," "Music," "Documents," "Library" and others.
3. Click to expand the "Library" Folder. A list of subfolders will display below the "Library" folder. Locate the "Caches" folder within this list.
4. Click the arrow to the left of the "Caches" folder to expand it and view its contents. Check the contents by browsing and expanding each of the folders corresponding to numerous applications you use.
5. Right-click the "Caches" folder. Choose the "Get Info" option from the drop-down menu. A window appears showing the size of the folder, its path and other attributes.
6. Find any Dofus related folders and DRAG and DROP into the trash
7. Check the cache on your system by viewing your hard drive contents. In the Finder window, click your hard-drive icon, generally located within the "Devices" section and titled "Macintosh HD." A new set of folders appear in the Finder window, including "Applications," "System," "Users" and "Library."
8. Expand the "Library" folder to view its contents. Locate the "Caches" folder within that "Library" folders list and expand it to view and check its contents.

***************
Clearing ALL caches on a MAC (for serious pc problems)
Here’s how to clean your caches:
1. Choose Users
2. Choose your user name
3. Choose Library
4. Choose Caches.
5. From the Menu bar, choose Edit and Select All.
6. Drag and drop all of the items into the Trash. (May require Admin password.)

From the Macintosh HD
1. Choose Library, then >Caches.
2. Choose Edit and Select All,
3. Drag and drop all of the items to the Trash. (It will require Administrator’s password.)
4. Restart your Mac.[/QUOTE]

2 - FAQs
Q - I can’t find the DofusOnline.xxxxxxx folder! What should I do!?
A - If you do NOT have the folder listed above, then delete ALL of the dofus folders in your appdata folder. If it breaks your game, reinstall and play again, these folders will be restored. Deleting these COMPLETELY removes the cache and forces your game to make an entirely new one, all broken files will be removed and replaced with GOOD ones.

Q - I can’t seem to find the appdata folder! What should I do now? Is something wrong?
A - No, nothing is wrong with your computer! The folder is hidden for your protection because messing with the wrong files in that location can break certain programs, you’ll notice that because of all the names of the folders may start to be named after programs on your computer like computer games. If you can’t seem to find the folder I’m talking about, look up into the address bar on your computer, if you click in it, it should look something like this. “C:\Users\[computer account name]”, [computer account name] being what your computer is logged in under, let’s use Mary for example. So when you see C:\Users\Mary, tack \appdata onto the end so it looks like “C:\Users\Mary\appdata”. When you’re done with that, it’ll take you to a new folder where you’ll find “roaming”, that’s your destination. Double click that folder and it’ll take you where you want to go!

REMEMBER!! DELETE THE DOFUS 2 FOLDER AS WELL!

---------------------------------------------

I hope this helps =)!
-M68

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Thanks everyone for the help! however my computer I play on crashed and now I need to get it rebooted/recovered xD, I will get back to you on how Dofus goes (:

Cheers,
- Spirit

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