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Score : 37

Cannot update/access the game!

By ieppcc July 02, 2013, 14:44:16
trying to update versio 2.17 now...at some point a message shows up...say: " the game file cannot be accessed, please check that the game is not already running." ...but the thing its i just turnned on the PC.. what to do with this :s??? .. this wont let me update the game launcher.
Reactions 8
Score : 861
i have the same problem, every update and server maintenance, dofus wont let me access the game so i just download the game every tuesday, it sucks but i just gotta deal with it!
Score : 27230
Have you tried clearing the cache/appdata folder.
Score : 2
I am having the same problem, but a bit more specific. I am on a Mac and it tells me it can't access the 'dofus.exe' file, the program may be running. well, of course it can't access the .exe file - Macs don't use them! It doesn't know which client it is updating.
Score : 108
Hi there. I have the same problem. I use a Mac. Has anyone come up with a solution ?

Clearing the cache does not work for me.
Score : 840
...
Score : 27230
Talk to Support then. Click here
Score : 6
Like i posted elsewhere :
Trash your old Dofus, download new one... and you'll be in game again, worked perfectly for me, only took 5 min.
 
Score : 73
Tobsapan|2013-07-03 00:51:31
Like i posted elsewhere :
Trash your old Dofus, download new one... and you'll be in game again, worked perfectly for me, only took 5 min.

Wowww... about 5 Gb in only 5 minutes?
you are lucky with your connection....

ankama should fix the upgrade, i need about 2 days for download all
and i'have some problem with uplauncher
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