FR EN DE ES IT PT
Browse forums 
Ankama Trackers

[HELP] Character was removed with all my stuff

By -Nightshade- - FORMER SUBSCRIBER - April 01, 2016, 15:57:26

So, I've been working for a week or 2, and didn't log in, today I logged in and my enutrof with all my gear and kamas is gone from my account.

It's protected by the authenticator and I hadn't accessed it. What happend ? Wheres my stuff.... what the f*ck? Help

----
When I /whois my enu I get this: [16:01] lilibean (Xiatrof) is not online. Guild Lotus, alliance [CYGNI]
What is this ? ....

----

Checked my mailbox, never got an email about transferring or anything...

0 0
Reply
First Ankama intervention

It looks like your character was transferred to another account. If you did not initiate this transfer, you'll have to contact Support.

See message in context
Reactions 2

It looks like your character was transferred to another account. If you did not initiate this transfer, you'll have to contact Support.

Reply
Score : 1077

removed

" However, based on our investigation. The character named Xiatrof is located on a different account. We have also confirmed that the character was not transferred."

Got this answer... gg how do I make clear my character was stolen ?....

0 0
Reply
Respond to this thread