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Hello, thank you for your report.
We are aware of this issue and sincerely apologize for the inconvenience.
It is an issue that is hard to solve on our side due to the connection server and its outdated technology.
However, the team is currently working on modernizing the connection servers, with an implementation planned for March 2023.
When the connection servers are updated, this issue should be solved.
In the meantime, the team is looking for temporary solutions to try and fix the issue until the new connection servers are ready. We will keep you updated on this matter as soon as we can.
Thank you for your understanding and we apologize again for the inconvenience. We thank all of you that have sent their reports, allowing us to get a clearer view of the situation.
We are aware of this issue and sincerely apologize for the inconvenience.
It is an issue that is hard to solve on our side due to the connection server and its outdated technology.
However, the team is currently working on modernizing the connection servers, with an implementation planned for March 2023.
When the connection servers are updated, this issue should be solved.
In the meantime, the team is looking for temporary solutions to try and fix the issue until the new connection servers are ready. We will keep you updated on this matter as soon as we can.
Thank you for your understanding and we apologize again for the inconvenience. We thank all of you that have sent their reports, allowing us to get a clearer view of the situation.