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Hello!
I am sorry to hear that.
In order to receive help for this issue, I invite you to write a ticket to support with a bug report.
To do this, simply go into the game settings, then the "Support tab", and check "Activate generation of bug reports". The last step is to reproduce the bug and then press F11 on your keyboard. This will save a file that you can add to your Support ticket.
They will be able to investigate exactly what happened and help you solve this problem!
Thank you for your understanding.
I am sorry to hear that.
In order to receive help for this issue, I invite you to write a ticket to support with a bug report.
To do this, simply go into the game settings, then the "Support tab", and check "Activate generation of bug reports". The last step is to reproduce the bug and then press F11 on your keyboard. This will save a file that you can add to your Support ticket.
They will be able to investigate exactly what happened and help you solve this problem!
Thank you for your understanding.