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The maintenance is over, and the servers are back online. Happy gaming !

Hello!
In order for me to report this issue, can you please send me some screenshots illustrating the problem?

Thanks in advance.

Hello!

This issue has been reported to the game team, who is currently working on a fix.
We apologize for the inconvenience, and thank you for your patience.

Hello!

With the Vulkania extension, this issue should also be fixed. So you should still be able to enjoy Vulkania fully for a couple of days! 

Happy gaming! 

Hello!

Have you encountered this issue again since? What server are you on?
On our side, we do not encounter this problem so any additional information would help us greatly.

Thanks!

Hello!
I am sorry to hear that. In order for me to report this, can you please give me more information on this problem? For example, exact map details (/mapid), coordinates, steps to reproduce, etc.
A screenshot would also be useful.

Thanks in advance!

I'm sorry to hear that.
Can you please send me a screnshot of the issue so I can have a look?

Thanks in advance!

Hello!

Thank you for your report. This issue was already reported to the game team, but I have added your information to the report.

Thank you for your patience and understanding!

I'm sorry to hear that. Does that happen after clearing the cache of the game?
What operating system are you playing on?

Thanks in advance,

Hello!

We highly recommend you contact support for this issue and include a bug report in your message. 

To do this, simply go into the game settings, then the "Support tab", and check "Activate generation of bug reports". The last step is to reproduce the bug and then press F11 on your keyboard. This will save a file that you can add to your Support ticket.

You can contact support through here: https://support.ankama.com/hc/en-us

Thank you!

Thank you for this report!
I have escalated this bug to the team for fixing.

Have a great day!

Hello!

This situation has been reported by multiple players previously and this feedback, escalated to the team.
Keep in mind that sometimes, a player has already interacted with the signs before and you need to wait until they can be interacted with again.

I hope this answers your concerns!

Hello! You can find all the necessary info about the Temporis VII rewards distribution here.

In short, we have decided to limit the amount of distributed items. We have noticed a lot of abuse aiming to flood the servers with the items obtained during Osatopia. Because of this kind of abuse, we had no choice but to proceed with manual verifications in order to delete the litigious items, making the reward distribution process more difficult and time consuming.

We wish for the Temporis rewards to be a souvenir, a reflection of your adventure and so we have decided to limit the return of items to an iteration of one Roarped of each kind and two Helnuts per character. 

If you are still experiencing issues with your Temporis rewards, don't hesitate to tell us so we can check!

Thank you for your understanding.

️ The DOFUS Retro weekly maintenance will take place on Wednesday, October 5 at 9:30 a.m. CEST.

We will let you know once the servers are back online.
Thanks for your patience!

The team is currently aware of this issue and is investigating. We apologize for the inconvenience. You can see more info [url=https://www.dofus.com/en/forum/2-general-discussion/340705-your-expedition-calendar?page=1#entry1385200]here[/url].

:excl: We are aware that some of you are experiencing difficulties in validating the success of your expeditions. The teams are currently investigating. In the meantime, we recommend that everyone in the group equips their idol from their solo section (with the group leader equipping it in the Group section as well). Thank you for your understanding.

A SYSTEM THAT COMPLETELY REINVENTS DUNGEONS

In the spirit of Temporis, but available on classic servers and potentially open to an even larger number of players, the Expeditions system aims to let you play DOFUS with a new twist… and, as an extra incentive, provide you with rewards as you progress.

The concept involves sending players out on Expeditions to (re)discover the World of Twelve.

This campaign is designed to reintroduce you to 20 dungeons at level 180 or above, through two distinct gameplay modes: Daring (for more fun) and Bravery (for greater difficulty).

LOTS OF GREAT REWARDS

No less than 25 rewards await you if you manage to unlock the required number of Expeditions. Even better, these rewards are free: to get them, all you have to do is play!
 

All free rewards earned through Expeditions are linked to the character for life.

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Needless to say, we're well aware that this first version of the Expeditions will surely have room for improvement and your feedback will help us to refine the format for later editions (assuming there are any).

For the full details, please read the devblog.

Jump into the game now through December to discover these exciting new Expeditions!

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TO GO EVEN FURTHER…
 

CHECK OUT THE OPTIONS

Buy the Mercenary Medal Holder to unlock the medal and assign it to one of your characters. Careful: Once your choice is made, there's no going back! Once assigned to a character, the medal is linked to that character. This means that the achievements must be completed with that character to earn the rewards.

All rewards earned through Expeditions with the Mercenary Medal are linked to your account for 6 months.

THE CHERRY ON THE ICING ON THE CAKE

When you buy the Mercenary Medal, either alone or with a 3-month subscription, you'll automatically get 10 Expedition Badges for free!

These tokens can be exchanged in the game with the NPC Tokagecko, near the Astrub Council Tower. They will allow you to collect the rewards of your choice from among the elements of the Tokagecko set, pet and mount!

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Remember that participation in Expeditions is completely free.

The Mercenary Medal and the Expedition Badges are just additional offers for those who want to pick them up and maximize the fun!

Put your Haven Bag over your shoulder, brush your dragoturkey's mane and practice reading your compass (which you're holding upside-down, by the way)… The Expeditions system is about to show you the world!

Hello!

I appreciate your enthusiasm in reporting bugs. However, for ease of readability on my side, I will ask if you can create one topic per bug report, as requested in the bug reporting thread (here).

This will help me greatly in tracking the different bugs and giving you updates on their resolution!

Thank you so much!

The maintenance is over and the servers are back online. Happy gaming !

Thank you for this. This problem has been reported to the game team for fixing.
Thank you for your understanding and patience!

Hello!
In order to investigate on this issue, can you please give me more details about it? Screenshots would also help.

Thanks!

Thank you for your report!
I have escalated this issue to the team for investigation. I will come back to you as soon as I have more information.

Thank you for your patience.

Hello!
I am sorry to hear that. Can you send me some screenshots so I can report the problem for fixing?

Thanks in advance!

I'm sorry to hear that.
It is important to make sure to always be on a reliable connection and to deactivate all proxies/VPN when trying to access the game. I also recommend you check your firewall settings to make sure this is not causing connection issues.

If that does not help, I recommend contacting support as they can look into this issue in more detail: https://support.ankama.com/hc/en-us.

Thank you for your understanding.

Hello!
I have escalated this issue to the game team for investigation.
I will come back to you as soon as I have more info.

Thank you for your patience,

Hello! Due to current restrictions in place, it is impossible for international players to access French servers, but it is also impossible for French players to access those international servers. This has nothing to do with internal bias on our part and everything to do with the restrictions already established! I hope this answers your concerns.

Is this problem solved since? We do not encounter this problem on our side.

Have you tried clearing the game cache to see if it resolves it?

 The DOFUS weekly maintenance will take place on Tuesday, October 4 at 8 a.m. CEST.

We will let you know once the servers are back online.
Thank you for your understanding and patience.

Hello! I am sorry to hear that. Have you tried clearing the cache of the game, or even uninstalling and reinstalling it to see if that solves the issue? We don't encounter this problem on our side.

Thanks in advance,

Hello! Have you made sure to link your Twitch account to your Ankama account? This is an important step so you can claim your rewards! You can find instructions on how to do this here: [url]https://www.dofus.com/en/forum/2-general-discussion/339599-tutorial-twitch-drops[/url] You can find all the information about the Osatopia Twitch drops here: [url]https://www.dofus.com/en/mmorpg/news/announcements/1470765-twitch-drops-osatopia[/url] I hope this answers your question! [b]Edit[/b]: Fiora was faster than me it seems :P

Hello! It is not in our plans to merge French servers with international ones at the moment. I will pass on your feedback to the game team regarding this.

Hello! This server merger has been a long time coming. A lot of planning and research that spanned several years led to this decision by the team. Our research showed that the numbers have been relatively stable on the servers for the past several years. Keep in mind that this FAQ was shared with all of our communities, and is therefore a global overview of the game's population. Our decision to do a merger is largely based on technical advancements that have become possible in the past years. These specific developments, realized update after update for the last few years, allowed us to merge servers that had already been merged previously. Until two months ago, we were still researching how we could do this. So this merge could not have happened sooner! We think this will help renew the economy of the servers and that it will be exciting for players to meet new Twelvians from other servers! I hope this answers your concerns.

Hello! Both the class change and the temporis XP potion will be unavailable to use for this new class directly after release. It will take a short while before they can be used, but I don't have an exact timeframe yet unfortunately. I hope this answers your questions a bit!

Hello! I asked the team for some translations I could provide you, so here they are! For the first image of the village with the dock, the caption reads "Wood houses (siding or logs) + thatch roof or slate tiles" For the second image, from left to right, top to bottom: 1. "Wood sidings" 2. "Thatch roof" 3. "Large stone foundation" 4. "Muddy ground. No clearly defined road."  The bottle at the right of this image says "empty shushette". I hope this helps!

The game servers have been updated. Here's a list of the changes made on September 27, 2022:[h2]Common Spells[/h2][list][*]The challenges Araknophile, Gardener and Gravedigger fail if a character doesn't cast the spell when required.[*]Common spells: Common spell animations have changed.[*]Beefy Cawwot: The shield on the Cawwot is correctly applied after the last Cawwot summoned by the caster has died.[*]The scrolls for the "Leek Pie" spell already in circulation before the update now correctly grant the spell to characters of level 30 to 97.[*]At the start of combat, if the player has selected Beefy Cawwot, the caster is no longer shown in the chat.[/list][h2]Infinite Dreams[/h2][list][*]Colousses's Nightmare: Water Damage has been fixed.[*]Misery's Dream: Damage is now correctly equivalent to 5% of Misery's health.[*]Toxoliath's Paradox: The poison correctly lasts for 2 turns.[*]Batofu's Dream: Enemies correctly gain 3% final damage.[/list][h2]Classes/Equipment[/h2][list][*]Pandawa[list][*]Blow-Out: The number of throws per turn has been fixed at ranks 1 and 2: 4 / 5 / 6[*]A cloak was appearing when Pandawas were being carried by the Pandawasta. This has been fixed.[/list][*]Cra:[list][*]Assailing Arrow: The Power bonus is no longer abnormally high on critical hits.[/list][*]Sadida:[list][*]Poisoned Wind: The caster's animation has changed.[/list][*]Sacrier:[list][*]Desolation: A sound has been added.[/list][*]Geta Bernacle:[list][*]The MP bonus has been restored.[*]The removal of straight-line casting on Propulsion is now a 1 Range bonus.[/list][*]Buoy's Belt:[list][*]Harmattan: Modifiable range -> +1 Range[/list][/list][h2]Other[/h2][list][*]The professions interface now opens correctly.[*]Certain monsters were no longer summoning (mainly Akwadala and Draguisla Bonita monsters). This has been fixed.[*]Sets with common spells work again and can be equipped at the preparation stage.[*]Certain achievements were not being validated (achievement example: "A Model Citizen"). Validation now works correctly when the relevant characters log in again.[*]Temporal Anomalies: The effects of Uchronic Elixirs are correctly applied only once on all monsters.[*]The interactive element to complete the quest "Stone Freezing Cold" found at the end of the Korriander dungeon now works again.[*]Fatal blows are correctly displayed at the end of a fight.[*]The animation for the Pike Peck spell used by the resource protectors of ink and paper has been fixed.[/list]