Certain pending gifts or purchases will soon expire Info - 2022-05-16 15:00

A few years back, we changed the available methods for collecting items acquired as gifts and purchases directed to the DOFUS game. While these changes had no noticeable impact for you, the new distribution processes provide us with an improved ability to track purchases and how they are consumed, increased flexibility on the customer service side in case of any problems, and new customization options (to issue custom Temporis rewards based on your progression, for example).

At the same time, we stopped issuing new items using the old methods. However, some of you still have gifts and items in your accounts that have been pending for years, and that still depend on these deprecated methods.

We will soon be completely eliminating the methods for delivering these old pending items.

Therefore, you have until December 6, 2022 to assign these items to your characters. After that date, they will disappear from your gift area and will no longer be available for collection.

This issue affects certain items that you may find in your gift area in the game:

• In the Character Selection interface
• In the Shop interface, on the purchases/codes/gifts tab

As of the May 17 maintenance, affected items will be identified in these interfaces with the following icon:

These items may have come from:

• Your purchases in the in-game shop, on the website or through the launcher (purchases made up through 2020 in most cases, and a small number of purchases in 2021)
• Codes you may have entered (lottery cards or event codes)
• Opening a Mystery Box or old versions of subscription tokens (Tofus tokens, which only give shigekax candies)
• The Haven Bag lottery (for uses of the lottery before August 2020)
• Your Veteran Rewards (unlocked before April 2021)

Thank you for your time.

The Dofus Team